<p>Job Summary</p> <p>About EAB</p> <p>At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.</p> <p>At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.</p> <p>For more information, visit our Careers page.</p> <p>The Role in Brief:</p> <p>Business Analyst</p> <p>The Business Analyst manages a pool of clients through the technical implementation of the technology's web-based platform. This role manages the partner relationship, sets and executes against project milestones, and manages the quality, partner satisfaction and engagement throughout the implementation lifecycle. This role is also responsible for contributing to the team's process improvement efforts and finding innovative ways to make positive impacts to the business.</p> <p>This role is based in Richmond, VA or Washington, D.C.</p> <p>Primary Responsibilities:</p> <ul> <li>Effectively manage technical projects for a portfolio of partners </li><li>Design and lead implementation strategy based on institutional structure and data availability </li><li>Work with the partners technical staff, to extract and validate data </li><li>Assist team in improving process, and developing scalable solutions </li><li>Analyze partner data for validity, identify trends and statistical significance </li><li>Master the functionality of the Student Success platform and develop expertise in industry/product terrain </li><li>Foster executive level relationships within the institution </li><li>Regularly facilitate phone calls and virtual presentations with partners; in-person presentations may be occasionally required </li></ul> <p>Basic Qualifications:</p> <ul> <li>Bachelor's Degree </li><li>1+ year of continuous work experience </li><li>Willingness to travel domestically to partner institutions as necessary </li><li>Attention to detail </li><li>Service orientation </li><li>Ability to work in a collaborative environment </li><li>Strong communication skills </li><li>Demonstrable analytical reasoning and problem-solving ability </li><li>Time management skills </li></ul> <p>Ideal Qualifications:</p> <ul> <li>Relevant project management experience </li><li>Experience working with analytic tools (Excel, SQL) </li><li>Partner management experience </li><li>Demonstrates personal responsibility and assertiveness </li><li>Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration </li></ul> <p>If you've reached this section of the job description and are unsure of whether to</p>