<p>Summary</p> <p>Mercy Medical Center, in Downtown Baltimore, is a Magnet-designated facility, and celebrates a rich history and visible dedication to serving the needs of the Baltimore City and surrounding community. We are seeking a customer-oriented candidate to join our health care team as a Patient Service Representative (PSR).</p> <p>The PSR, in collaboration with leadership, coordinates the daily operations of a nursing unit, or clinical area. Activities such as maintaining efficient flow of patients, visitors, and other staff; providing direct clerical and administrative support to the unit, or department and proactive customer service and hospitality practices to enhance customer perception are integral to the role.</p> <p>We offer an attractive compensation/benefits package and ongoing opportunity for professional growth.</p> <p>EOE</p> <p>Requirements</p> <p>Qualifications include:</p> <ul> <li>High School diploma, or GED </li><li>At least one-two years of experience in a health care setting is necessary </li><li>Computer proficiency and technical aptitude </li><li>Certificate of completion of Medical Terminology course, or proven expertise is necessary </li></ul>