<p>Kforce has a client that is seeking a Collections Manager in Seffner, FL.</p> <p>Roles and Responsibilities: Credit:</p> <ul> <li>Responsible for the review and approval of new customers based upon thorough credit review, including credit reports (e.g., NACM, D&B, Experian, etc.,) and Trade Reference checks </li><li>Sets customer payment terms and credit limits; Determines whether customer is granted terms or is Cash-In-Advance (CIA) </li><li>Maintains (adds and inactivates) customer master files in Great Plains </li><li>Responsible for maintaining (adding or removing) credit holds on customer accounts </li><li>Determines timing on submission of customer accounts to outside collections agency </li><li>Responsible for the ongoing review, calculation and maintenance of the Bad Debt Reserves </li><li>Develops and distributes customer AR collectability reports as assigned </li><li>Responsible for managing and directing the AR collections and cash application process </li><li>In coordination with the Controller, establishes SOPs, internal controls and processes regarding credit </li><li>Assist as needed with forecasts and annual budgeting process </li><li>Annual goal setting and reviews for all direct reports </li><li>Maintains working knowledge of industry standard (NACM) credit policies and procedures </li><li>Work collaboratively with various teams on cross-functional projects </li><li>Effective communication at all times with Controller and CFO, and extended organization (e.g., Sales) </li><li>Special projects as assigned </li></ul> <p>Collections:</p> <ul> <li>Responsible for ongoing customer aging review and primary collections contact with customers </li><li>Drives collection of cash; Communicates with Sales team and Credit on any collections issues </li><li>Prepares and sends out periodic customer statements </li><li>Makes daily collections calls to past due customers </li><li>Maintains customer contact and communication notes file for use in ongoing collections effort* 4-year degree in Accounting is required </li><li>Minimum 5 years of experience in Credit and Collections is required, preferably Manager level </li><li>Strong, effective communication style required </li><li>Demonstrated ability to manage, coach and develop direct reports required </li><li>Advanced Excel skills are required </li><li>General Contractor lien law knowledge a plus, but not required </li><li>Great Plains experience is preferred, but not required </li><li>ERP upgrade or implementation experience is preferred, but not required </li></ul>