<p>Creatio is a leading provider of business process automation and CRM solutions. We empower our customers with the freedom to own their automation through our unique low/no-code composable architecture.</p> <p>We are looking for a Partner Success Manager to join our team and drive exceptional customer outcomes. In this role, you will develop and maintain strategic relationships with clients across the LATAM region, serving as a trusted advisor to key stakeholders.</p> <p>We pursue excellence in everything and have a lot of fun along the way.</p> <p>Working on our team as a Partner Success Manager position involves:</p> <ul> <li>Managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners; </li><li>Collecting feedback from customers about the Creatio system and satisfaction with the partner's implementation project solution; </li><li>Developing and maintaining trusted relationships with key partners and their customers; </li><li>Driving customer retention and renewals by building strong relationships; </li><li>Collaborating with our Business Analysts, Developers, Product, Support and Sales teams to drive customer implementation projects, adoption, and growth. </li></ul> <p>Required skills and qualifications:</p> <ul> <li>3+ years of experience working with global SMB or Corporate segment customers; </li><li>Fluent in Spanish and English - both verbal and written with executive-level communication. </li><li>Experience with CRM / ERP / Core systems / other corporate software; </li><li>Experience of managing or overseeing software implementation projects, or customization of corporate software; </li><li>Strong Customer-Centric Communication and Presentations Skills </li><li>Experience in problem-solving, working with customer objections; </li><li>Commercial Acumen, Negotiation, and Renewal Management experience </li><li>Excellent time management and efficiency skills </li></ul> <p>What to expect from us:</p> <ul> <li>A leading company in a fast-growing environment with a focus on making our clients successful. </li><li>Powerful, mature, and award-winning Low-Code and CRM product (a Leader in Gartner Quadrants and Forrester report). </li><li>A developed partnership network in Latin America and globally of leading system integrators. </li><li>A remote-first hybrid model: while giving plenty of space for concentration and personal working habits, we encourage regular meetings in one of our five hubs worldwide. </li><li>A culture of genuine care, ownership, dedication, and high standards (learn more here). </li><li>A vibrant corporate life: enjoy the opportunity to explore your teammates' cultures in online and offline events, participate in sports competitions, enjoy art master classes, and create your new favorite memories at our parties. </li><li>Competitive pay and paid leave options for life-qualifying events, sickness, etc. </li></ul> <p>Join us and be a part of revolutionizing the way businesses operate.</p>