<p>Theater Supervisor:</p> <p>Hourly Wage $23.00 - $24.00</p> <p>Accountable for supporting the manager on shift by overseeing the daily operations of the restaurant/theater, supervising staff, maintaining a clean and organized environment, and ensuring guest satisfaction with service and food.</p> <p>Responsibilities:</p> <ul> <li>Ensures guests are attended to in a prompt, efficient and personalized manner. </li><li>Ensures that the restaurant/theater facilities are kept clean, well-stocked and organized. </li><li>Assists in the training of new team members, as well as the continuous training of existing staff. </li><li>Works scheduled opening, mid, and closing shifts and attends additional required events (manager meetings, staff meetings, training seminars, etc.) </li><li>Manages daily operations including cleanliness, R&M, organization, staffing, side work, checklist, MOD execution plan. </li><li>Handles guest complaints and resolve issues timely. </li><li>Assists in monitoring staff's compliance with safety, health code, and sanitation requirements. </li><li>Ensures Guest Satisfaction with all services provided to them. </li><li>Ensures timely reporting of team member/guest injuries or concerns to MOD or SGM. </li><li>Provide exceptional guest service, promote hospitality and lead staff to do the same. </li></ul> <p>Experience & Qualifications:</p> <ul> <li>At least 2 years of experience in large, complex operation with strong focus on food and beverage program, hospitality, and brand management. Progressive growth from hands-on, frontline roles to supervision preferred. </li><li>Previous supervisory experience in hospitality industry preferred. </li><li>Solid judgment, decision making, and conflict resolution skills with guests, staff, and peers. </li><li>Solid communication skills, solid executive presence, self-confidence, and professional maturity. </li><li>Good listener, patient in stressful situations and genuine in desire to resolve issues. </li><li>Position will require frequent standing, bending/kneeling, lifting and carrying up to 50lbs. </li></ul> <p>IPIC Team Member Incentives:</p> <ul> <li>Medical, Dental and Vision Coverage (FT only). </li><li>Career growth potential. </li><li>Complimentary Movie Tickets and discounted meals. </li></ul> <p>IPIC Theaters is an Equal Opportunity and E-Verify Employer and provides reasonable accommodations consistent with its legal obligations.</p>