<p>SALARY: up to $39,000-$41,000 annually</p> <p>POSITION SUMMARY:</p> <p>This position will interact with the public, Judicial Agencies, Law Enforcement Agencies and Records pertaining to expungements. The management of and process the expungement request requires direct and frequent contact with the courts and City Legal. Position requires continuous learning of government regulation changes and updates as well as strong knowledge of the Records department.</p> <p>As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values & Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness & Safety</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p> <ul> <li>Process all expungements, adult and juvenile </li><li>Research case information </li><li>Confer with courts on all expungements </li><li>Process all expungements from the court system; remove information from all computer applications, confer with attorneys on an as needed basis once completed </li><li>Back up Records Specialists when needed </li><li>Process gun validations, active MVTs and stolen license plates when requested to do so </li><li>Must be able to perform all duties to full potential of the position </li><li>Interact with the public over the phone and face to face </li></ul> <p>NON-ESSENTIAL/MARGINAL FUNCTIONS:</p> <ul> <li>Performs other duties and assume other responsibilities as apparent or as delegated. </li></ul> <p>EDUCATION / QUALIFICATIONS:</p> <ul> <li>High School diploma or equivalent education </li><li>Associate degree or Certificate preferred </li><li>2 years or more of Records experience required </li><li>Experience with expungements is a plus </li></ul> <p>KNOWLEDGE AND ABILITY:</p> <ul> <li>Proven data entry skills </li><li>Must have computer experience including proficiency in of Word, Excel and Outlook </li><li>High level of judgment and decision-making abilities are expected </li><li>Must have good communication skills and outstanding customer service </li><li>Ability to focus on problem-resolution in a professional manner </li><li>Capacity to work with a variety of City Software Systems, Web Browsers </li><li>Outstanding interpersonal skills </li></ul> <p>CERTIFICATES, LICENSE, REGISTRATION:</p> <ul> <li>Valid Driver's License </li><li>IDACS Certification Required </li></ul> <p>EQUIPMENT:</p> <p>Computer (Multiple Software Applications), Scanning Equipment, Fax Machine, Copier, Phones</p> <p>PHYSICAL DEMANDS:</p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p> <p>While performing the duties of this job, the employee is frequently required to sit and walk and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. The employee must be able to stoop or crouch accessing records in file cabinets. Specific abilities required in this job include good vision and the ability to adjust focus.</p> <p>WORK ENVIRONMENT:</p> <p>The employee's work is primarily indoors. This position requires daily trips to the County Court House for distribution of records. A company car is provided for the travel. Conditions indoors will be in a temperature-controlled environment and office setting.</p> <p>DISCLAIMER:</p> <p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The City of South Bend is an at-will employer.</p> <p>REQUIRED:</p> <p>Pre-Employment Drug Screen, Background check</p>