<p>Job Details</p> <p>Job FamilySTAFF - Support StaffGradeC1Salary$14.00 - Base RateDepartmentContinuing Education & Professional Development ( CEPD )Reports ToProgram ManagerClosing DateOpen Until FilledFLSA StatusNon-ExemptFirst Review DateDecember 24, 2025</p> <p>Position Overview</p> <p>The Part-Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department.</p> <p>What you will be doing</p> <ul> <li>Receives, screens, and directs phone calls from the general public </li><li>Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions </li><li>Creates letters of completion and attendance </li><li>Assists instructors with drops and adds </li><li>Prepares packages, for pre and post-testing, as needed </li><li>Monitors student attendance </li><li>Provides class rolls and grade rolls to instructors and alerting them to problems </li><li>Performs other duties as assigned </li></ul> <p>What you need to succeed</p> <ul> <li>High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience </li><li>All degree's must be from a regionally accredited institution </li><li>Knowledge and understanding of College organization, goals and objectives, and policies and procedures </li><li>Thorough knowledge of Continuing Education departments, policies, and class offerings </li><li>Familiarity with College organization and policies </li><li>Possess excellent telephone and customer service skills </li><li>Ability to follow instructions and work with minimal supervision </li><li>Possess excellent interpersonal and communication skills </li><li>Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department </li><li>Ability to work a flexible schedule to include evening and weekend assignments </li><li>Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff </li></ul> <p>Additional Requirements</p> <p>The final candidate is to successfully complete a background screening and reference check process.</p> <p>EQUAL ACCESS/EQUAL OPPORTUNITY</p> <p>Miami Dade College is an equal access/equal opportunity institution which does not discriminate on the basis of sex, race, color, marital status, age, religion, national origin, disability, veteran's status, ethnicity, pregnancy, sexual orientation or genetic information.</p> <p>To obtain more information about the College's equal access and equal opportunity policies, procedures and practices, please contact the College's Civil Rights Compliance Officer: Cindy Lau Evans, Director, Equal Opportunity Programs/ ADA Coordinator/ Title IX Coordinator, at (305) 237-2577 (Voice) or 711 (Relay Service). 11011 SW 104 St., Room 1102-01; Miami, FL 33176. CRCTitleIXADA@mdc.edu</p>