<p>About Us Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our cutting-edge company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters. Responsibilities/Qualifications Position Overview The Total Rewards Manager will design, implement, and manage compensation and benefits programs that attract, retain, and motivate top talent across the U.S. and Canada. This role ensures competitive and compliant total rewards strategies for both in-office and remote employees. The ideal candidate is highly analytical, detail-oriented, and skilled in leveraging data to drive decisions. Key Responsibilities Compensation & Benefits Strategy Administer and maintain compensation structures, salary bands, and incentive programs. Oversee benefits programs (health, retirement, wellness) ensuring compliance with U.S. and Canadian regulations. Conduct market benchmarking and analysis to maintain competitive positioning. Data Analysis & Reporting Utilize advanced Excel skills for modeling, forecasting, and compensation analysis. Navigate and interpret Power BI dashboards to provide actionable insights to leadership. Prepare regular reports on compensation, benefits utilization, and cost trends. Vendor Management Manage relationships with benefits providers, brokers, and third-party vendors. Partner with Strategic Sourcing to negotiate contracts and monitor service-level agreements to ensure quality and cost-effectiveness. Compliance & Governance Ensure adherence to federal, state, provincial, and local laws in both the U.S. and Canada. Maintain accurate documentation and audit readiness for all programs. Employee Experience Serve as a subject matter expert for total rewards inquiries. Partner with HR and leadership to communicate programs effectively to employees. Qualifications Bachelor's degree in Human Resources, Business, Finance, or related field. 5+ years of experience in compensation and benefits or total rewards. Advanced Excel proficiency (pivot tables, VLOOKUP, complex formulas, data modeling). Experience with Power BI dashboards and data visualization tools. Strong vendor management and negotiation skills. Knowledge of U.S. and Canadian employment laws and benefits regulations. Excellent analytical, communication, and project management skills. Preferred Skills CCP (Certified Compensation Professional) or similar certification. Experience in a multi-location, hybrid workforce environment. Familiarity with Microsoft Dynamics 365 & ADP payroll. Total Rewards Want to love where you work? At Intrado, we offer a comprehensive benefits package that includes what you'd expect (medical, dental, vision, life and disability coverage, paid time off, a 401(k) retirement plan with company match and flexible spending accounts), and several that go above and beyond?- tuition reimbursement paid parental leave, access to a robust library of personal and professional training resources, employee discounts, critical illness, hospital indemnity, access to legal support, pet insurance, identity theft protection,?an EAP (Employee Assistance Program) that includes free mental health resources/support, and more! Apply today to join us in?work worth doing! The starting salary is anticipated between $100,000 and $120,000 to start and will be commensurate with experience. Intrado is an Equal Opportunity Employer - Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Intrado maintains a Drug Free Workplace.</p>