<p>Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the</p> <p>provider(s).</p> <p>Reports to: Office Manager I or II or Market Practice Manager per clinic structure</p> <p>FLSA: Non-exempt</p> <p>Processes all insurance referrals and/or pre-certifications.</p> <p>Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all</p> <p>other facilities the provider recommends for patient care.</p> <p>Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present</p> <p>within the office.</p> <p>Handles information requests, including reviewing files and records, answering inquiries, and responding to</p> <p>incoming work requests.</p> <p>Performs administrative or clerical duties as assigned, including filing, reception, scheduling, data entry, and</p> <p>patient registration.</p> <p>Greets visitors and communicates with patients and providers.</p> <p>Performs other duties as assigned.</p> <p>Minimum Education:</p> <p>High school diploma or equivalent - Required</p> <p>Required Skills:</p> <p>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be</p> <p>able to work in a stressful environment and take appropriate action.</p> <p>Certifications:</p> <p>BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Preferred</p> <p>Minimum Work Experience:</p> <p>2 years Medical Office experience Preferred</p> <p>Experience with Medical Referrals Preferred</p> <p>Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran</p>