<p>Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers' time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.</p> <p>Essential Functions:</p> <ul> <li>Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. </li><li>Send drivers their dispatches and any necessary messages through their tablet </li><li>Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. </li><li>Apply any additional charges including and notify customer service of changes. </li><li>Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool </li><li>Actively participate in driver recruiting and retention </li><li>Monitor XRS System to assist drivers to manage their time </li><li>Request rail billing </li><li>Review preliminary payroll </li></ul> <p>Skills Required</p> <ul> <li>Data entry skills; Good communication and organizational skills </li></ul> <p>Knowledge Required:</p> <ul> <li>DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task </li><li>Import/Export container experience </li></ul> <p>Supervision Received:</p> <p>Operation Manager</p> <p>Supervision of Others:</p> <p>Drivers</p> <p>Confidential Data:</p> <p>Driver pay information; customer accounts; dispatch activities</p>