<p>As a Referral Representative, you will act as a liaison between patients, our providers, and specialty sites; check patient eligibility and maintain accurate and timely documentation. This position will report to the Assistant Site Operations Director.</p> <p>JOB RESPONSIBILITIES:</p> <ul> <li>Organizes appropriate referrals to specialists and remains a resource for patients and staff regarding the referral agencies and process. </li><li>Checks Medicaid, Medicare, and private insurance websites for patients provider coverage. </li><li>Completes referral information for patients as requested by the Providers. </li><li>Maintains and updates referral resource binder. </li><li>Manages open referral orders by finding documents and follows up with all parties involved. </li><li>Assists with patient phone calls and questions. </li><li>Follows up with specialty clinics to coordinate patients medical information flow. </li><li>Maintains accurate and timely documentation. </li><li>Obtain prior authorization for specific testing. </li><li>All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). </li><li>Perform other duties as assigned. </li></ul>