<p>Pay Range</p> <p>$100,600.00-$161,000.00</p> <p>Company Overview</p> <p>The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue?our mission?at MSK and around the globe.</p> <p>Job Description</p> <p>Exciting Opportunity at MSK: Join MSK as a Hospital Operations Manager! This leadership role involves partnering with department heads and institutional partners to drive strategic, financial, and operational initiatives. The manager will coordinate clinic and office administration, lead and mentor staff, and help align patient experience and research operations.</p> <p>Memorial Sloan Kettering provides superior care to our patients while leading innovations in clinical, translational, and laboratory-based research. Our experts help pioneer techniques such as intensity-modulated radiation therapy and are world leaders in their subspecialties, including brachytherapy, stereotactic radiosurgery, and palliative approaches.</p> <p>Role Overview:</p> <ul> <li>Collaborate with department leaders to drive strategic initiatives, optimize operations, and support informed decision-making through data-driven insights. </li><li>Oversee recruitment, onboarding, training, performance evaluations, and disciplinary actions to build and maintain a high-performing team. </li><li>Prioritize and streamline workflows to ensure effective, efficient, and financially sound departmental operations. </li><li>Manage resource allocation and partner with clinical administrative units (e.g., Patient Financial Services) to improve physician practice performance and enhance the patient experience. </li><li>Identify, analyze, and implement improvements to existing processes, fostering a culture of continuous innovation. </li><li>Analyze and communicate key data to support departmental goals; monitor physician practice metrics and generate regular performance reports. </li><li>Build strong partnerships across departments and with external stakeholders to align on shared objectives and initiatives. </li><li>Work closely with other managers to ensure smooth and effective operations of academic offices and services. </li><li>Provide direction and mentorship to administrative staff, cultivating an empowered, engaged, and high-performing workforce. </li><li>Collaborate with research administration, patient experience teams, and institutional partners on care delivery models and strategic projects. </li><li>Supervise and support administrative staff in both office and clinical settings, fostering professional growth and development. </li></ul> <p>Key Qualifications:</p> <ul> <li>4+ years of proven experience in healthcare operations with demonstrated leadership experience. </li><li>Prior leadership/staff management experience highly preferred </li></ul> <p>Core Skills:</p> <ul> <li>Strong problem-solving skills with the ability to use resources effectively. </li><li>Excellent communication skills with experience collaborating with high-level leadership and clinicians. </li><li>Ability to lead complex situations and use sound judgment in decision-making. </li></ul> <p>Additional Information:</p> <ul> <li>Schedule: Monday - Friday, 9 am - 5 pm (hybrid schedule) </li><li>Location: Breast and Imaging Center, NYC </li><li>Reporting to: Associate Director </li></ul> <p>#IND</p> <p>#LI-POST</p> <p>Pay Range: $100,600.00-$161,000.00</p> <p>Helpful Links:</p> <ul> <li>MSK Compensation Philosophy </li><li>Review our great benefits offerings </li></ul> <p>Closing</p> <p>MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.</p> <p>Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.</p>