<p>Description and Functions</p> <p>Open Until Filled</p> <p>GENERAL DESCRIPTION:</p> <p>Are you a tech professional who wants your work to mean more than just uptime and tickets? We are looking for a dedicated Infrastructure Specialist to join the Department of Enterprise Technology Services.</p> <p>In this role, you aren't just managing servers and networks; you are maintaining the digital lifeline for thousands of families, children, and social workers. When our systems run smoothly, a caseworker can focus on a child in need rather than a spinning loading icon.</p> <p>Why This Role Matters</p> <p>Our infrastructure is the silent engine behind critical community services, including foster care coordination, economic assistance, and protective services. Your expertise ensures that these sensitive systems remain:</p> <ul> <li>Resilient: High availability for 24/7 emergency response. </li><li>Secure: Protecting the private data of our most vulnerable citizens. </li><li>Modern: Shifting from legacy tech to agile, cloud-integrated solutions. </li></ul> <p>What You'll Do</p> <ul> <li>Architect & Maintain: Oversee the health of our local and cloud-based server environments. </li><li>Bridge the Gap: Collaborate with social service teams to translate their mission-critical needs into robust technical requirements. </li><li>Innovate: Identify opportunities to automate workflows, reducing the administrative burden on frontline staff. </li><li>Secure: Implement top-tier security protocols to safeguard sensitive case files. </li></ul> <p>Who You Are</p> <p>You're someone who balances technical grit with human empathy. You understand that behind every data packet is a person, and you take pride in building systems that are as reliable as they are impactful. You thrive in complex environments and love the challenge of optimizing infrastructure for the public good.</p> <p>Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:</p> <ul> <li>Comprehensive health, dental, and vision insurance </li><li>Paid vacation, sick leave, FMLA and holidays </li><li>Retirement - Pension and 457B plans that help you build a secure future </li><li>Flexible schedules and work-life balance options </li><li>Meaningful work that makes a difference for Wyoming communities and MUCH MORE! </li></ul> <p>Click here for detailed information, oryou can watch this short video to learn about our benefit package!</p> <p>Want to see the full value of your compensation beyond salary?</p> <p>Explore our Total Compensation Calculator:https://compensationcalculator.wyo.gov</p> <p>Human Resource Contact: Jennifer Erickson/307-275-1460jennifer.erickson1@wyo.gov</p> <p>ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.</p> <ul> <li> <p>Responsible for providing system administration and production support for the DFS AWS Environment(s) including:</p> </li><li> <p>Perform advanced system and infrastructure work</p> </li><li> <p>Windows/Linux Administration</p> </li><li> <p>Managing system access and security</p> </li><li> <p>Performing system and software installation, upgrades, and maintenance</p> </li><li> <p>Providing technical support to team members as required</p> </li><li> <p>Ensuring the DFS AWS Environment(s) comply with the necessary State and Federal regulations</p> </li><li> <p>Responsible for providing Salesforce administration and production support for DFS applications hosted within that environment, to include:</p> </li><li> <p>Monitoring system development to ensure naming standards are followed</p> </li><li> <p>Performing DFS application deployments</p> </li><li> <p>Managing system access and security</p> </li><li> <p>Performing updates to applications within the Salesforce Environment</p> </li><li> <p>Assisting developers with support and development of DFS applications within Salesforce</p> </li><li> <p>Accomplish required documentation for change control, system functionality, metrics, time-keeping, and any additional areas that are specified by the agency</p> </li><li> <p>Foster collaboration with other team members and with members of other ETS teams</p> </li></ul> <p>Qualifications</p> <p>PREFERENCES:</p> <p>Knowledge and experience with AWS services such as VPC, Appstream, EC2 and Cloudwatch</p> <p>Knowledge and experience with Salesforce Administration</p> <p>Knowledge and experience with Mulesoft Administration</p> <p>Knowledge and experience supporting SDLC</p> <p>Knowledge and experience supporting Windows and Linux servers</p> <p>KNOWLEDGE:</p> <ul> <li>Ability to research and be innovative </li><li>Problem solving skills </li><li>Knowledge of system and software development lifecycles </li><li>Knowledge of application integration techniques </li><li>Skills in communication </li><li>Ability to troubleshoot and work on several projects concurrently </li></ul> <p>MINIMUM QUALIFICATIONS:</p> <p>Education:</p> <p>Bachelor's Degree (typically in Computer Technology)</p> <p>Experience:</p> <p>0-3 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II</p> <p>OR</p> <p>Education & ExperienceSubstitution:</p> <p>4-6 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II</p> <p>Certificates, Licenses, Registrations:</p> <p>None</p> <p>Necessary Special Requirements</p> <p>PHYSICAL WORKING CONDITIONS:</p> <ul> <li>Typical Office Setting </li></ul> <p>NOTES:</p> <p>*</p> <ul> <li>FLSA: Non-Exempt </li><li>Candidate must pass a background check </li></ul> <p>Supplemental Information</p> <p>Clickhere to view the State of Wyoming Total Compensation Calculator.</p> <p>Clickhere to view the State of Wyoming Classification and Pay Structure.</p> <p>URL:http://agency.governmentjobs.com/wyoming/default.cfm</p> <p>The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.</p> <p>Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.</p>