<p>Positions Concierge Wednesdays Weekends On call AM andor PM shift Pay Range 17 18 INSERT COMMUNITY NAME is a premier senior living community situated on a beautifully landscaped campus Managed by Oakmont Management Group we provide exceptional quality comfort and care with five star services and amenities Residents enjoy a rewarding lifestyle with individualized comprehensive support that promotes continuing independence We deliver meaningful lifestyles and relationships with residents families and team members by developing a winning culture and living these values Authenticity Teamwork Compassion Commitment Resilience With communities across California Hawaii and Nevada opportunities for career growth relocation and travel are significant In addition eligible team members may enjoy the following benefits Medical Dental and Vision benefitsVacation Personal Day Sick Pay HolidaysComplimentary MealsBonus OpportunitiesCompany Paid Life InsuranceTeam Member Discount Program LifeMart401k Savings Plan with Company MatchRecognition ProgramsStudent Loan RefinancingPet InsuranceEmployee Assistance ProgramEmergency Financial AssistanceThe Concierge is responsible for greeting visitors fulfilling resident requests arranging tours of the property answering a multi line telephone and providing clerical support to the administrative staff in accordance with the companys mission and values Responsibilities Provide all residents guests and visitors with exceptional customer serviceAnswer telephones record andor direct calls to appropriate individuals in a timely clear concise and professional mannerMonitor the Emergency Alert System and immediately respond to every callEffectively manage business center and process incoming and outgoing mailMaintain a safe and secure environment for all staff residents and guests following established safety standardsEncourage teamwork through cooperative interactions with co workers and other departmentsQualifications Must be at least 18 years of ageHigh school diploma or equivalentPrefer two 2 years of experience in a hospitality setting or prior senior living communityExcellent customer service skillsAble to operate a personal computer and be proficient in MS Office programs Word Excel etcPossess written and verbal skills to interact and communicate effectively with employees supervisors physicians healthcare professionals residents and their familiesMust pass a Criminal Background check and Health Screening tests including physical and TB TestsFor the health and safety of our team members and residents Oakmont Management Group may require team members to vaccinate participate in daily screening surveillance testing and to wear face coverings and other personal protective equipment PPE to prevent the spread of the COVID 19 or other communicable diseases per regulatory guidelinesOakmont Management Group based in Irvine California is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands OMG serves thousands of seniors across communities in California Nevada and Hawaii At OMG we strive to create an atmosphere of family and community among team members residents and resident family members We know that caring and meaningful relationships are the foundation of a rewarding life and our team is hand selected for their skills previous experience and passion for working with the elderly Our practice is to incorporate joy and laughter alongside our expectations of excellence Walk into our communities and feel our pride of ownership and commitment to service Oakmont Management Group is an Equal Opportunity Employer</p>