<p>The Opportunity</p> <p>Work location: Boston - USA</p> <p>Work arrangement: Hybrid - 3 days in office, 2 days from Home; Remote working arrangement is not available;</p> <p>Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see - and discover that better can take you anywhere you want to go.</p> <p>Our John Hancock US segment Technology area is looking for a passionate and skilled Agile Coach to guide and mentor our US segment technology and agile teams in strengthening our Agile methodologies and practices. The ideal candidate will have a deep understanding of Agile principles, excellent coaching skills, and a proven track record of coaching Teams.</p> <p>JOB DESCRIPTION</p> <p>People Leader Role: Yes</p> <p>Key Responsibilities:</p> <ul> <li>Educate and engage stakeholders across the organization on Agile values and principles. </li><li>Develop and deliver training sessions and workshops to enhance Agile understanding and capabilities. </li><li>Serve as a mentor and coach for Agile teams, helping them to adopt and improve Agile practices. </li><li>Collaborate with cross-functional teams to drive the adoption of Agile methodologies, such as Scrum, Kanban, and Lean. </li><li>Develop and educate organization on facilitation of Agile ceremonies, including daily stand-ups, sprint planning, retrospectives, quarterly planning, program increments and reviews. </li><li>Identify and address any obstacles that may hinder the team's progress and work to remove them. </li><li>Foster a culture of continuous improvement, encouraging teams to experiment and innovate. </li><li>Assesses team's Agile maturity and identifies strategies to improve team's performance. </li><li>Adapts Agile practices for each team member in order to ensure continuous improvement of performance. </li><li>Works with project teams to analyze current systems and processes and design a strategy for adopting leading Agile practices. </li><li>Leads Agile workshops for developer and functional teams, as well as for key stakeholders. </li><li>Promotes a culture of continuous improvement, setting goals and milestones and assigning responsibility. </li><li>Drives cultural change by championing an Agile mindset, and ensures the organization is adhering to industry leading practices. </li><li>Enables teams to self-manage and find their own solutions to problems through the application of Agile principles, values, and practices </li><li>Develop measures and report on the progress and effectiveness of agile delivery </li><li>Helping in defining standards and best practices with agile delivery tool usage such as JIRA, Confluence, and Portfolio related delivery tools to increase efficiency on agile practices. </li><li>Manage Scrum Leads for organization </li></ul> <p>Job Requirements:</p> <ul> <li>Proven experience as an Agile Coach, Scrum Master, or in a similar role. </li><li>Strong knowledge of Agile frameworks and methodologies (e.g., Scrum, Kanban, SAFe, Lean). </li><li>Relevant Agile certifications (e.g., Certified ScrumMaster, Certified Agile Coach) </li><li>Preferred certification- ICAgile Certified Professional in Agile Coaching (ICP-ACC), ICAgile Certified Professional in Agile Team Facilitation (ICP-ATF),Lean Kanban University (LKU) Kanban Management Professional (KMP),Certified Scrum Professional - ScrumMaster (CSP-SM), Agile Coaching Institute (ACI) Certified Enterprise Coach (CEC) </li><li>Excellent facilitation, coaching, and mentoring skills. </li><li>Able to coach at various levels in the organization </li><li>Strong communication and interpersonal skills, with the ability to build relationships across all levels of an organization. </li><li>Experience in managing and leading change in complex environments. </li><li>Skilled in Agile and portfolio tools such as JIRA, Confluence, Planview or related tools. </li><li>Experience managing teams </li><li>Broad experience across software development, software testing, business analysis, architecture, UX and operations </li><li>Bachelor's degree in Business, IT, or a related field is preferred. </li></ul> <p>When you join our team:</p> <ul> <li> <p>We'll empower you to learn and grow the career you want.</p> </li><li> <p>We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.</p> </li><li> <p>As part of our global team, we'll support you in shaping the future you want to see.</p> </li></ul> <p>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.</p> <p>This job description is not a comprehensive listing of all job duties required for this role. We reserve the right to change these duties or assign additional duties at any time with or without notice</p> <p>#LI-JH</p> <p>About Manulife and John Hancock</p> <p>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.</p> <p>Manulife is an Equal Opportunity Employer</p> <p>At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.</p> <p>It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.</p> <p>Referenced Salary Location</p> <p>Boston, Massachusetts</p> <p>Working Arrangement</p> <p>Hybrid</p> <p>Salary range is expected to be between</p> <p>$104,860.00 USD - $194,740.00 USD</p> <p>If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.</p> <p>Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.</p> <p>Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency</p> <p>Company: John Hancock Life Insurance Company (U.S.A.)</p>