<p>Title: Front of House Team Member</p> <p>Location: Chick-fil-A at Huntington Mall, Barboursville, West Virginia</p> <p>Job Description:</p> <p>As a Front of House Team Member at Chick-fil-A Huntington Mall, you are the face of our establishment, providing genuine hospitality, fast and accurate service, and ensuring food safety standards are consistently met. Your role is crucial in creating a positive dining experience for our guests while adhering to local health and food safety laws.</p> <p>Key Responsibilities:</p> <ol> <li>Genuine Hospitality: </li></ol> <ul> <li>Greet guests with a warm and friendly demeanor as they enter the restaurant. </li><li>Provide exceptional customer service by engaging with guests, answering questions, and addressing concerns promptly and courteously. </li><li>Ensure guests feel valued and appreciated throughout their dining experience. </li></ul> <ol start="2"> <li>Fast and Accurate Service: </li></ol> <ul> <li>Take and process guest orders efficiently and accurately using our POS (Point of Sale) system. </li><li>Prepare food and beverage items according to Chick-fil-A standards and recipes, ensuring speed and accuracy. </li><li>Work collaboratively with other team members to expedite orders and maintain a smooth flow of service. </li></ul> <ol start="3"> <li>Food Safety Compliance: </li></ol> <ul> <li>Adhere to all food safety and sanitation guidelines set forth by Chick-fil-A and local health regulations. </li><li>Maintain cleanliness and organization of the front counter, dining area, and condiment stations. </li><li>Monitor and record temperatures of food items and storage units to ensure safe food handling practices. </li></ul> <ol start="4"> <li>Team Collaboration: </li></ol> <ul> <li>Communicate effectively with team members and shift leaders to ensure seamless operations during peak hours. </li><li>Assist with training new team members on front of house procedures, including hospitality standards and food safety protocols. </li><li>Support a positive and respectful work environment by actively participating in team meetings and contributing ideas for improvement. </li></ul> <ol start="5"> <li>Additional requirements: </li></ol> <ul> <li>Smile </li><li>Speak Enthusiastically </li><li>Multitask quickly, yet thoroughly </li><li>Work on your feet several hours at a time </li><li>Always adhere to Chick-fil-A Huntington Mall' dress code </li><li>Other duties assigned by leadership that are deemed necessary or needed. </li><li>Lift and carry at least 50 lbs. </li><li>Bend, stoop, reach, move up and down ladders and work in various temperature-controlled environments </li></ul> <p>Qualifications:</p> <ul> <li>Previous experience in customer service or food service preferred, but not required. </li><li>Strong interpersonal skills with a passion for providing exceptional hospitality. </li><li>Ability to work efficiently in a fast-paced environment while maintaining a high level of accuracy. </li><li>Basic math skills for processing transactions and handling cash. </li><li>Willingness to learn and adhere to Chick-fil-A's standards and procedures for food safety and customer service. </li><li>Availability to work flexible hours, including evenings, weekends, and holidays as needed. </li></ul> <p>Join our team at Chick-fil-A Huntington Mall and become part of a company dedicated to serving others with excellence and integrity. Apply today and help us continue to deliver remarkable experiences to our guests!</p> <p>Working at a Chick-fil-A restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.</p>