<p>The purpose of the Security Assistant (Dispatcher) position is to initiate and carry out a variety of complex duties such as monitoring and directing police officer response to emergency and non-emergency criminal activity, security and life safety matters, communications, radio dispatching, telephone, fire and security computer system.</p> <p>Major duties include, but are not limited to:</p> <ul> <li>Receiving and evaluating calls from the public concerning crimes, fires, and medical emergencies. </li><li>Evaluating calls for proper action and entering data into a computer as it is being received. </li><li>Initiating Police and/or Fire and Medical response by obtaining information required for dispatching field units. </li><li>Maintaining routine reports, referral information, and emergency calls for assistance from citizens and public safety personnel. </li><li>Operates a National Crime Information Center (NCIC) terminal for researching vehicle ownership, license plate and operator's license verification, wants and warrants on persons, etc. </li><li>Operates a variety of communications equipment such as radios and computers with general and specialized software common to the dispatching occupation. </li><li>Coordinates with military and civilian agencies in response to mutual aid requests, in accordance with locally established protocols. </li><li>Communicates via radio with responding personnel to pass pertinent information regarding hazards that may be present at the emergency scene and obtain additional assets if requested by the Incident Commander. </li><li>Provides appropriate post-dispatch and pre-arrival instructions and maintains knowledge of all response resources available, sometimes in a widely-dispersed environment. </li><li>Dispatches patrols for routine assignments ensuring patrols are completed within established guidelines and properly documented in official records. </li><li>Performs other related duties as assigned. </li></ul> <p>Work Schedule: Rotating Shifts (subject to change based on agency needs)</p> <p>Compressed/Flexible: Available</p> <p>Telework: Not Available</p> <p>Virtual: This is not a virtual position.</p> <p>Position Description/PD#: Security Assistant/PD99858S</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Financial Disclosure Report: Not required</p> <p>NOTE: Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities. Please note that this announcement is not open to the general public.</p>