<p>Job Title: Senior On-Site Service Specialist</p> <p>Summary:</p> <p>Join our dynamic team as a Senior On-Site Service Specialist, where you'll play a pivotal role in transforming the client experience through exceptional operational support. You'll work with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks-ensuring seamless operations and client satisfaction. From troubleshooting equipment to providing reception services, you'll be at the heart of our service delivery.</p> <p>Roles and Responsibilities:</p> <ul> <li>Operate high-volume 2D or 3D print and copy machines with a focus on quality and efficiency. </li><li>Troubleshoot equipment issues and escalate technical problems promptly. </li><li>Deliver outstanding customer service by managing inquiries, coordinating service calls, and processing job requests. </li><li>Maintain accurate records, manage inventory, and calculate service charges. </li><li>Collaborate with team members to ensure timely delivery of completed jobs and support building operations. </li><li>Assist with meeting room setups, light maintenance, and reception duties as needed. </li><li>Adhere to safety protocols and maintain a secure work environment. </li></ul> <p>Qualifications - Must Have:</p> <ul> <li>High school diploma or GED. </li><li>Minimum of 1 year of relevant work experience. </li><li>Basic computer proficiency, including Microsoft Office Suite. </li><li>Strong communication skills and ability to thrive in a fast-paced, customer-focused environment. </li></ul> <p>Qualifications - Nice to Have:</p> <ul> <li>Previous experience in copy/print services or related fields. </li><li>Basic knowledge of electronics and copier equipment repair. </li><li>Valid driver's license with minimum auto insurance coverage. </li></ul> <p>Why Join Us?</p> <p>In this role, you'll be at the forefront of innovation-delivering solutions and exceptional service. If you're ready to make a meaningful impact and grow your career, apply now and help us shape the future of service excellence.</p>