<p>Join our Winning Team as an Account Manager!</p> <p>Isn't it time you bragged about where you work? At CARFAX, we do, every day. We pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We're more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. One last thing: Our four-day week continues in Summer 2026!</p> <p>The Account Manager will manage a territory of small-tier agency partners to onboard, build engagement in the program, and articulate value. Using a variety of resources, they will manage a queue, provide reactive support, reinforce program value, and educate staff on additional tools available to. It is a unique opportunity to use your Account Management skills to help our partner agencies make a direct impact to keep their communities safer.</p> <p>At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 3 days a week in office subject to change with future business needs.</p> <p>What you'll be doing:</p> <ul> <li>Independently manage a territory to foster program growth </li><li>Manage a queue </li><li>Build strong relationships with agency key players </li><li>Educate agencies on program value </li><li>Provide reactive support to agencies as needed </li><li>Work with agencies to troubleshoot reported issues </li><li>Contribute valuable feedback to the business regarding agency needs </li></ul> <p>What we are looking for:</p> <ul> <li>Strong command of written and verbal communication to engage and connect with others effectively </li><li>Proven ability to adapt quickly and rise to meet new challenges with confidence </li><li>Self-motivated drive to work independently and take ownership of your daily workflow </li><li>Solutions-first approach to problem-solving that turns obstacles into opportunities </li><li>Working knowledge of CRM platforms, with Salesforce experience considered a strong asset </li><li>A team-first mindset with the confidence to engage, communicate, and collaborate effectively across all levels </li></ul> <p>What's in it for you:</p> <ul> <li>Competitive compensation, benefits and generous time-off policies </li><li>4-Day summer work weeks and a winter holiday break </li><li>401(k) / DCPP matching </li><li>Annual bonus program </li><li>Casual, dog-friendly, and innovative office spaces </li></ul> <p>Don't just take our word for it:</p> <ul> <li>10X Virginia Business Best Places to Work </li><li>10X Washingtonian Great Places to Work </li><li>9X Washington Post Top Workplace </li><li>3X St. Louis Post-Dispatch Best Places to Work </li></ul>