<p>The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.</p> <ul> <li>Skill sets required: Superior client service, organized desk management skills, professional written and verbal communication skills, time management skills, strong analytical and problem-solving skills </li><li>Ability to maintain an exceptional phone presence even in difficult or complex situations </li><li>Ability to manage multiple priorities in a fast-paced environment with a focus on quality results </li><li>Ability to work independently while supporting the department's goals </li><li>Bring initiative, creativity and negotiation skills that positively impact business results through strategic thinking and innovative solutions </li><li>Accepts accountability </li><li>College degree preferred or relevant client service experience </li><li>Proven superior customer service skills </li><li>Accuracy - ability to process requests with minimal errors </li><li>Excellent written and oral communication skills </li><li>Excellent time management skills </li><li>Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals </li><li>Demonstrated strong business acumen and understanding of PRS Business goals </li><li>Ability to manage multiple priorities and be results oriented </li><li>Excellent analytical and problem solving skills </li><li>Accepts accountability and demonstrates good business judgment </li><li>Strong PC skills including proficiency in Word and Excel </li><li>Proven superior customer service skills </li><li>Accuracy - ability to process requests with minimal errors </li><li>Excellent written and oral communication skills </li><li>Excellent time management skills </li><li>Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals </li><li>Demonstrated strong business acumen and understanding of PRS Business goals </li><li>Ability to manage multiple priorities and be results oriented </li><li>Excellent analytical and problem solving skills </li><li>Accepts accountability and demonstrates good business judgment </li><li>Strong PC skills including proficiency in Word and Excel </li></ul> <p>The pay range for the role is $37,000 to $66,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.</p>