<p>If you are an existing employee of South Shore Health then please apply through the internal career site.</p> <p>Requisition Number:</p> <p>R-20639</p> <p>Facility:</p> <p>LOC0026 - 101 Columbian Street101 Columbian Street Weymouth, MA 02190</p> <p>Department Name:</p> <p>SSH Imaging Services Cancer Center</p> <p>Status:</p> <p>Part time</p> <p>Budgeted Hours:</p> <p>24</p> <p>Shift:</p> <p>Day/Eve Rotation (United States of America)</p> <p>Is responsible to follow all admitting policies and procedures. Performs a variety of Admitting/Administrative tasks to arrange the registration of patients of all ages to the Hospital. Performs a variety of other clerical/supportive tasks assigned. Acts as a resource in providing all customers with the highest level of service.</p> <p>Job Responsibilities</p> <ol> <li>Departmental Registration Duties </li></ol> <ul> <li>Functions efficiently across all areas: MRI, Bone Density, Ultrasound, and Film Library. </li><li>Completes registrations professionally, accurately, and with a customer-focused approach. </li><li>Ensures correct patient identification: </li><li>Writes accurate information on patient name band and applies it. </li><li>Accurately identifies patients using name, birth date, and Social Security number. </li><li>Conducts demographic verification and personal interviews. </li><li>Obtains and witnesses hospital consent signatures. </li><li>Asks all patients about Massachusetts Health Care Proxy status and enters data accordingly. </li><li>Registers/pre-registers patients via Outpatient Scheduling System or questionnaire. </li><li>Prints hospital outpatient registration forms. </li><li>Understands the operational impact of collected data. </li><li>Retains and explains complex information, including Radiology Reports and Health Care Proxy. </li></ul> <ol start="2"> <li>Insurance Information Collection </li></ol> <ul> <li>Verifies insurance using Point of Service devices. </li><li>Selects appropriate insurance plan codes and priorities. </li><li>Inputs policy/group numbers, organization details, and contact information. </li><li>Enters authorization data for reimbursement. </li><li>Updates insurance screen with billing details. </li><li>Records financial/reimbursement info in account notes. </li><li>Understands coordination of benefits and consolidated billing. </li><li>Maintains awareness of fraud and abuse in insurance collection. </li><li>Updates patient status promptly for accurate coding and billing. </li></ul> <ol start="3"> <li>Patient Reception and Assistance </li></ol> <ul> <li>Greets and escorts patients/visitors professionally and compassionately. </li><li>Assists with wheelchairs and provides directions/maps. </li><li>Ensures patients are acknowledged upon departure. </li></ul> <ol start="4"> <li>Distribution of Required Handouts </li></ol> <ul> <li>Offers Health Care Proxy information to all patients. </li><li>Provides Medicare patients with "Important Message to Medicare Patients." </li><li>Offers Free Care information to eligible patients. </li><li>Ensures HIPAA acknowledgment forms are signed and copies offered. </li></ul> <ol start="5"> <li>Exam Booking and Patient Callbacks </li></ol> <ul> <li>Understands exam booking protocols. </li><li>Uses Epic scheduling system effectively. </li><li>Manages booking activities and performs ADT functions. </li><li>Contacts patients for return visits and provides instructions. </li><li>Communicates courteously with staff and physicians. </li><li>Instructs patients on exam preparation and prior study requirements. </li></ul> <ol start="6"> <li>Printer and Form Maintenance </li></ol> <ul> <li>Maintains forms in fax/copy printers, including lifting/carrying cases. </li><li>Operates printers and embossing systems. </li><li>Replaces cartridges as needed. </li></ul> <ol start="7"> <li>Medical History Retrieval and Maintenance </li></ol> <ul> <li>Retrieves patient medical history prior to appointments. </li><li>Accesses and files old x-ray exams. </li><li>Assesses timing needs between exams before booking. </li></ul> <ol start="8"> <li>Film Library Processes </li></ol> <ul> <li>Retrieves and files patient imaging records as instructed or assigned. </li><li>Maintains accurate tracking of film and digital imaging requests. </li><li>Assists clinical staff in locating prior imaging studies for comparison or review. </li><li>Ensures confidentiality and proper handling of patient imaging records. </li><li>Coordinates with Radiology and other departments for timely access to imaging materials. </li><li>Prepares imaging records for transfer, duplication, or release in accordance with hospital policy. </li></ul> <ol start="9"> <li>Technology Utilization </li></ol> <ul> <li>Verifies exam information using Epic, Visage, and other systems. </li><li>Updates exam descriptions to reflect actual procedures. </li><li>Corrects missed/inaccurate entries across systems. </li></ul> <ol start="10"> <li>Safety Awareness </li></ol> <ul> <li>Completes annual safety education successfully. </li><li>Understands roles during hospital codes (e.g., Code Green, Code Red). </li><li>Practices proper body mechanics and equipment safety. </li><li>Maintains a clean and organized work environment. </li><li>Knows location of Material Safety Data Sheets (MSDS). </li></ul> <p>Qualifications</p> <p>Education</p> <ul> <li>Required: High school diploma </li><li>Preferred: Two (2) years of college </li></ul> <p>Experience</p> <ul> <li>Minimum two years of registration experience </li><li>Preferred experience in: </li><li>Medical terminology </li><li>Computer systems </li><li>Insurance processes </li><li>Customer service </li><li>Telephone and interpersonal communication </li></ul> <p>Every Wednesday and Thursday, 10:00am - 730pm and every Saturday, 6:45 - 3:15PM</p> <p>Responsibilities if Required:</p> <p>Education if Required:</p> <p>License/Registration/Certification Requirements:</p>