<p>Site: Massachusetts Eye and Ear Associates, Inc.</p> <p>At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission-from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.</p> <p>At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare - people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds - to apply.</p> <p>Job Summary</p> <p>Under the direct supervision of the Clinical Ophthalmology Manager and Service Director, the Certified Ophthalmic Assistant (COA) is responsible for performing preliminary patient workups, diagnostic testing and/or any other clinical tasks at the Providence, RI and Plainville, MA locations.</p> <ol> <li>Upon training, the Certified Ophthalmic Assistant (COA) may be required to perform any of the following tasks: </li></ol> <p>a. Initial patient screening by documenting the chief complaint, review of systems (ROS), ocular, family, social and medical history, pain assessment, patient medication list, allergies; obtaining visual acuity, automated refraction and keratometry, lensometry, confrontational visual field, pupil and extraocular muscle assessment, tonometry, manifest refraction, Brightness Acuity Test (BAT), Potential Acuity Meter (PAM); performing additional ophthalmic tests including but not limited to color vision and stereo testing, Amsler grid, shirmers/zone-quick, covard and pachymetry as requested by the provider.</p> <p>b. Perform ophthalmic diagnostic testing as ordered by the ophthalmologists including but not limited to perimetry, corneal topography, anterior, posterior segment and external photography, dark adaptation/MAIA, optical biometry.</p> <p>c. Set up and assist in medical lasers, refractive lasers, plastics/minor office procedures, cryo procedure and injections.</p> <ol start="2"> <li> <p>The Certified Ophthalmic Assistant is required to know basic ocular anatomy and physiology, ocular diseases/conditions and ocular pharmacology as defined by JCAHPO standards for the COA level of certification.</p> </li><li> <p>Proper identification and instillation of diagnostic eye drops on patients per MDs standardized order sets.</p> </li><li> <p>Proper handling and transport of medication used in the clinics.</p> </li><li> <p>Measure and record vital signs: blood pressure, heart rate and pulse.</p> </li><li> <p>Maintains adequate medical/ophthalmic supplies in exam and testing rooms.</p> </li><li> <p>Properly cleans instruments, equipment and exam/testing rooms in accordance to hospital infection control standards.</p> </li><li> <p>Ensures that equipment is in proper working order and notifies the</p> </li></ol> <p>appropriate personnel if a problem is identified.</p> <ol start="9"> <li> <p>Provides cross coverage to other services/locations in the ophthalmology department as needed.</p> </li><li> <p>Demonstrates the knowledge and skills necessary to provide services appropriate to the patients' age, mental and physical needs.</p> </li><li> <p>Attends all annual in-service/trainings as required.</p> </li><li> <p>Complies with all state, federal and local regulations and laws governing the performance of this position</p> </li><li> <p>Adheres to all hospital policies and procedures including HIPPA and patient and employee confidentiality</p> </li><li> <p>Demonstrates knowledge and compliance with Infection Control/Joint Commission/Department of Public Health (DPH) standards.</p> </li><li> <p>Performs all other duties required to assist in/and or ensure the delivery of complete ophthalmic care and treatment of patients.</p> </li></ol> <p>Qualifications</p> <p>Education</p> <ul> <li>High School Diploma or Equivalent required </li></ul> <p>Can this role accept experience in lieu of a degree?</p> <ul> <li>Yes </li></ul> <p>Licenses and Credentials</p> <ul> <li>Certified Ophthalmic Assistant [COA] - Joint Commission on Allied Health Personnel in Ophthalmology required </li></ul> <p>Experience</p> <ul> <li>experience in a supervised setting as an ophthalmic assistant 0-1 year preferred </li></ul> <p>Knowledge, Skills and Abilities</p> <ul> <li>Knowledge of medical terminology. </li><li>Strong patient/customer service skills. </li><li>Ability to receive and comprehend instructions verbally and/or in writing. </li><li>Adjusting actions in relation to others' actions. </li><li>Ability to maintain motivation to achieve goals while dealing with challenges. </li><li>Excellent problem-solving skills. </li><li>Proficient in Microsoft Office Suite and Adobe Acrobat DC. </li></ul> <p>Additional Job Details (if applicable)</p> <p>Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>1 Randall Square</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>Massachusetts Eye and Ear Associates, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>