<p>Responsibilities</p> <p>Under direct supervision, performs activities associated with drug distribution, ordering and control for medication dispensing. Direction and guidance are performed by a manager/supervisor, Pharmacist. The Lead Pharmacy Technician assists management with overseeing and monitoring the team workflow and productivity, perform needs assessments for process efficiency, and takes ownership of escalation and high priority actions.</p> <p>Essential Functions and Work Responsibilities</p> <ul> <li>Provides operational workflow oversight of other pharmacy technicians and addresses issues that may impact metrics. </li><li>Serves as a subject matter expert in all aspects of pharmacy automation and provides guidance on operational duties to other technicians. </li><li>Responsible for training all pharmacy technicians on our policies and procedures and monitoring the efficiency of the entire technician team. </li><li>Supports staff development opportunities by monitoring work performance and offering real-time feedback. Assists leadership with performance management processes. </li><li>Responsible for maintaining and monitoring Kronos for a cohort of lab technicians and coordinating this information with Manager of Pharmacy Services. </li><li>Answers questions from Technicians and from internal customers and determines what needs to be escalated to the next level of management. </li><li>Provides feedback and suggestions to management regarding improving client satisfaction and outcomes. </li><li>Performs Pharmacy Technician duties when necessary or as appropriate. </li></ul> <p>The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.</p> <p>Qualifications</p> <p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</p> <p>REQUIRED</p> <p>Education</p> <ul> <li>HS diploma or equivalent required. </li><li>Certification as a Nationally Certified Pharmacy Technician is required. </li><li>Must possess and maintain a current Pharmacy Technician License or Registration from the respective and applicable State Pharmacy Board. </li></ul> <p>Work Experience and Qualifications</p> <ul> <li>Minimum of 5 years of pharmacy technician experience required. </li><li>Ability to communicate effectively and professionally through written, verbal, and interpersonal skills as applied when interacting with employees, clients, or agency representatives; successfully conveying and exchanging information in a positive manner. </li><li>Proven ability to evaluate and analyze problems or tasks from multiple perspectives; adaptively employ problem solving methods to find creative or novel solutions; and use logical, systematic, and sequential processes to solve problems. </li><li>Ability to multi-task and handle multiple priorities without sacrificing quality. Detail oriented and organized. </li><li>Excellent typing/data entry accuracy with good speed. </li><li>Proficient computer skills to navigate proprietary and other pharmacy software as well as Microsoft Office Suite. </li><li>Ability to compile, code, categorize, calculate, and verify data and accurately count, measure and weigh Rx components. Strong mathematical and analytical skills. </li><li>Understanding of clinical terms and impacts. </li><li>Subject Matter Expert in all aspects of TRHC pharmacy automation to assist and answer any technician operational duties from other staff technicians. </li><li>Proven ability to professionally guide a team and exhibit appropriate leadership competencies while being patient-center focused. </li><li>Excellent communication and customer service skills. </li></ul> <p>Other Skills and Abilities:</p> <ul> <li>Requires standing and/or walking for most of the shift. </li><li>Regularly lifts office and clinical supplies weighing up to five pounds; occasionally lifts or carries up to thirty pounds. May occasionally push/pull when unpacking supplies. Climbs step stool to access supply or filing shelves. Bends when unpacking supplies, filing or retrieving charts and files. May reach or twist to handle supplies/files. </li><li>Reliable, Flexible and Adaptable </li></ul> <p>Expected Hours of Work: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.</p> <p>Benefits</p> <p>InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.</p> <p>InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.</p> <p>Applicants are considered until the position is filled.</p> <p>Posted Salary Range</p> <p>$22.84-$27.40</p>