<p>The HVAC/Refrigeration Technician is responsible for the proactive maintenance and repair of all air conditioning and refrigeration equipment across store locations, ensuring optimal performance and compliance with OSHA guidelines. This role requires strong troubleshooting and diagnostic skills, efficient time management, and effective route planning to prioritize and complete repairs. The technician must maintain a professional demeanor when interacting with Parker's team members and customers and demonstrate the mechanical expertise necessary to safely and effectively complete assigned work orders.</p> <p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p> <ul> <li>Completes assigned tasks in a safe manner to protect yourself, Parker's employees, and customers. </li><li>Exhibits leadership behavior through the effective interaction within various levels of the organization </li><li>Ensures the completion of work orders within assigned SLA </li><li>Troubleshoot, diagnose, and make repairs to equipment and facilities. </li><li>Reinforces the safe usage of tools and adherence to safety policies and safety work practices </li><li>Participates in regular correspondence with Parker's Maintenance and Operations personnel to provide updates and details on more major required repairs. </li><li>Provide training and guidance to lesser experienced technicians on equipment/facilities issues </li><li>Follow established protocols to plan and execute a route that has the greatest impact on priority, sales producing, and work orders that are coming due </li><li>Utilize the Computerized Maintenance Management Software (CMMS), Service Now and assigned mobile device to prioritize and document work orders </li><li>Follow established guidelines by starting and finishing work shifts at locations based on prioritization criteria </li><li>Perform all inventory control procedures for transferring, selling, requesting, and returning parts and/or materials to or from the Support Center or other parts warehouses </li><li>Complete all warranty returns regularly completing all associated requested paperwork </li><li>Use assigned company credit card according to all policies and procedures. Complete expense reports by end of month at a minimum </li><li>Properly maintain company vehicle to company standards </li><li>Maintain all parts and supplies per department procedures (including appropriate tracking, usage, and handling of reclaimed refrigerants) </li><li>Provide good customer service by communicating effectively with customers, store employees, peers, vendors and others as necessary </li><li>Always maintain a professional approach </li><li>Monitor and provide appropriate response time while on-call </li><li>Responds quickly to emergency situations, summoning additional assistance as needed </li></ul> <p>Knowledge, Skills, and Abilities:</p> <ul> <li> <p>Mechanical aptitude including a strong working knowledge of the following:</p> </li><li> <p>HVAC systems</p> </li><li> <p>Walk-in coolers and freezers</p> </li><li> <p>Open air coolers</p> </li><li> <p>Ice making equipment.</p> </li><li> <p>Knowledge of refrigeration rack systems a plus.</p> </li><li> <p>Basic use of the Microsoft Office suite as well as Microsoft Outlook for email correspondence</p> </li><li> <p>Must have valid driver's license and be able to go between stores without difficulty</p> </li><li> <p>Must be able to work a flexible schedule to include weekends, evenings, on-call and holidays</p> </li></ul> <p>EDUCATION AND REQUIREMENTS</p> <p>Required:</p> <ul> <li>High School Diploma or equivalent </li><li>EPA Section 608, Type I Certification, and/or state-specific credentials </li><li>Must have and maintain a valid driver's license with an insurable driving record </li><li>Must be able to work a flexible schedule to include weekends, evenings, on-call and holidays </li></ul> <p>Preferred:</p> <ul> <li>Additional training at a trade related school </li></ul> <p>Physical Requirements</p> <ul> <li>Able to carry or lift 100 lbs. or more, climb ladders, work outside, as well as general physical requirements to include but not limited to stooping, standing, and or walking for prolonged periods </li><li>Frequently required to stand, walk, sit and reach with hands and arms </li><li>Frequently climbs, balances, stoops, crawls, crouches, and kneels </li><li>Ability to handle a variety of materials, including liquids, plastic, glass, paper, rubber, cleaning solvents, paints, grout, ceramic tile, ceiling tiles, compressed gasses, and other building structure materials. </li></ul> <p>Parker's Companies is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Parker's does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.</p>