<p>Technology Reporting Analyst</p> <p>Remote</p> <p>Bill Rate: *</p> <p>EY Technology:</p> <p>Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day. Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients. Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.</p> <p>EY Technology supports our technology needs through three business units:</p> <p>Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster, and pursue those opportunities more rapidly.</p> <p>Enterprise Technology (ET) - ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.</p> <p>Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.</p> <p>The opportunity</p> <p>The US Central Depot is at the core of the provisioning and deprovisioning of hardware for all end users in the United States. The Depot Reporting Analyst will have a key role in ensuring that .</p> <p>Your key responsibilities</p> <ul> <li>Help drive critical business decisions by analyzing metrics and designing reports </li><li>High level of cross departmental communication with the HR, IT, and AP </li><li>Coordinate with vendors and warehouse regarding order status, shipping dates, issues, and product availability </li><li>Assists with the coordination of provisioning and deprovisioning of hardware for new hires, and scheduling end of life hardware replacements </li></ul> <p>Additional responsibilities</p> <ul> <li>Assist with vendor relationship management </li></ul> <p>To qualify for the role you must have</p> <ul> <li>Excellent communication, interpersonal, organizational, and time management skills. </li><li>Excellent customer service attitude. </li><li>Ability to work effectively with all levels of end users and IT personnel. </li><li>Ability to effectively manage multiple responsibilities. </li><li>Ability to analyze data while maintaining a strategic vision for overall process improvement. </li><li>Proficiency with Excel, Power BI, Power Automate or similar tools. </li></ul> <p>Ideally, you'll also have</p> <p>Experience working in ServiceNow or similar platforms as well as knowledge of the IT asset management lifecycle will be beneficial, but not required. The WOC role will be supervised remotely and potentially across time zones, using telephone, email and instant messaging. As such the role requires the advanced discipline of self-direction and autonomy as needed in a remote working or work from home arrangement. The role may also require the periodic allocation of additional time on the job to ensure multiple demands and escalating issues are managed in a timely manner to restore services.</p> <p>What working at EY offers</p> <p>We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:</p> <ul> <li>Support, coaching and feedback from some of the most engaging colleagues around </li><li>Opportunities to develop new skills and progress your career </li><li>The freedom and flexibility to handle your role in a way that's right for you </li></ul> <p>EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.</p> <p>About EY</p> <p>As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.</p> <p>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.</p> <p>Make your mark.</p> <p>Apply now.</p>