<p>General Function</p> <p>Perform general clerical tasks to include customer service and other administrative duties in support of the department's daily operations.</p> <p>Duties and Responsibilities</p> <ul> <li>May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures. </li><li>May process basic data entry or maintain logs/records. </li><li>May direct callers to appropriate personnel. </li><li>May assist students with accessing their online lab activities. </li><li>May assists with administering assessment tests. </li><li>May utilize computer systems to create and proofread documents, correspondence and reports. </li><li>May distribute and sort mail to appropriate destinations. </li><li>May file and copy documents as directed. </li><li>Performs other duties as assigned. </li></ul> <p>Minimum Requirements and Preferred Qualifications</p> <ul> <li> <p>Eligibility for Federal Work-Study Program and financial need</p> </li><li> <p>Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College</p> </li><li> <p>Satisfactory academic standing by maintaining a 2.0 GPA or higher</p> </li><li> <p>Satisfactory telephone and customer service skills</p> </li></ul> <p>Additional Information</p> <p>Knowledge, Skills, Abilities and Worker Characteristics:</p> <ul> <li> <p>Good reading, writing and communication skills</p> </li><li> <p>Ability to follow oral and written instructions</p> </li><li> <p>Ability to maintain confidential information</p> </li><li> <p>Ability to operate office equipment and utilizes office computer systems</p> </li><li> <p>Ability to work both independently and with others</p> </li><li> <p>Ability to work with individuals with diverse backgrounds</p> </li><li> <p>Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public</p> </li></ul>