<p>Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.</p> <p>On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!</p> <p>The pay range is $22.00 to $24.00 per hour. This is a full-time, 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm.</p> <p>Who you are:</p> <ul> <li>Exceptional written and verbal communication skills </li><li>Confident and outgoing </li><li>Building meaningful relationships comes naturally to you. </li><li>Comfortable with computers and technology </li><li>Excellent listening and conversational skills </li><li>Strong attention to detail and the ability to follow processes 100% of the time. </li><li>Professional communicator </li><li>Tech savvy </li><li>Engaging </li></ul> <p>Requirements</p> <ul> <li>Manage and prioritize multiple tasks daily. </li><li>Ability to meet/exceed productivity and quality standards. </li><li>Excellent written and oral communication skills. </li><li>Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing </li><li>Strong verbal and written communication and organizational skills </li><li>Ability to adhere to schedule. </li><li>Active listening </li><li>Desire for continuous learning and improvement </li><li>Flexibility to adapt to changing tasks/priorities. </li><li>Education/ Certification: </li><li>2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred. </li><li>High school diploma or GED required. </li><li>Proven ability to provide quality service in a fast-paced environment. </li><li>Must have reliable transportation. </li><li>Perform other miscellaneous duties as assigned. </li></ul> <p>Benefits</p> <ul> <li>Medical, dental, vision insurance starting the first day of the month after hire </li><li>Long-term and short-term disability insurance paid for by Circles </li><li>401k with match </li><li>Life insurance paid for by Circles </li><li>Generous PTO policy - Accrue up to 15 days during your first year </li><li>Paid holidays </li><li>One paid day off per year to volunteer </li><li>Access to discount programs </li><li>Four-week paid sabbatical every five years </li><li>HSA/FSA account eligibility </li><li>Access to Employee Assistance Program </li><li>Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities </li></ul>