<p>Technical Service Engineer</p> <p>Situation in organization</p> <p>Reporting to: Group Leader</p> <p>Job dimensions</p> <p>Support core and new business for sealants in the general transportation market.</p> <p>Support multiple product lines and opportunities in coordination with distributors</p> <p>New application ideation and development</p> <p>Product recommendations for end uses</p> <p>Certification of customer test requirements</p> <p>Performance of required laboratory testing</p> <p>Travel required (<30%)</p> <p></p> <p>Activities</p> <p>Technical Service:</p> <p>Provide technical support for general transportation sealants and multiple technologies sold through the distributors in North America.</p> <p>Develop an understanding of field application and performance requirements.</p> <p>Lead specific market development projects</p> <p>Develop and provide technical training for internal and external customers.</p> <p>Respond to customer complaints.</p> <p>Update constantly knowledge on new technologies and applications.</p> <p>Business Development: Work with Marketing/Sales/BD or customers to test products for new applications and evaluate new market opportunities. Support Marketing/Sales initiatives through direct communication with customers to convey product capabilities, benchmarking studies and assistance with new technology. Participate in tradeshows and conferences related to the owned markets.</p> <p>System and Procedures: Comply 100% with EHS and Quality management system policies and requirements. Ensure Chemists/technician are in compliance with all procedures.</p> <p>Application Expertise: Serve as a sustaining resource to our customers for general transportation sealant applications. Develop general application knowledge for a variety of technologies to support Bostik's distributors.</p> <p>Reporting: Provide regular reports as required (internally and to customers).</p> <p>Context and Environment</p> <p>Leverage knowledge of existing end use applications, customers, and allied suppliers to identify new product or business development opportunities. Provide technical service to implement smart solutions to current applications, new applications and new markets. Grow personnel skills through project leadership, mentoring and planned development opportunities.</p> <p>Accountabilities</p> <p>Support customers from ideation through commercialization.</p> <p>Manage day to day laboratory activities.</p> <p>Work in cross-functional teams (business, sales, marketing, research, PLM, operations…) to execute the strategy and discover customer concerns and opportunities related to adhesives and sealants.</p> <p>Support customer testing and respond to customer inquiries.</p> <p>Qualifications / experience required</p> <p>Minimum of a bachelor's degree in chemistry, material science or related field plus 5 years of relevant experience.</p> <p>Strong verbal and written communication skills with internal and external resources. Ability to manage and lead multiple projects.</p> <p>Possess an open, enthusiastic, creative and innovative team spirit.</p> <p>Experience with adhesive and sealant chemistries, end uses and formulations preferred.</p> <p>Excellent computer and presentation skills.</p> <p>#LI-MS1</p> <p>Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player.</p> <p>We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers.</p> <p>If you pursue excellence, love innovation and are inspired by challenges, we encourage you through www.arkema.com to learn more about our values - Solidarity, Performance, Simplicity, Empowerment, and Inclusion - and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation.</p> <p>Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of?</p> <p>The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire.</p> <p>Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring.</p> <p>Visit our LinkedIn ,Youtube , X , Facebook ,Instagram</p> <p>Job Segment: R&D Engineer, Market Research, Materials Science, Laboratory, Engineering, Marketing, Science, Customer Service</p>