<p>Location: Although our preference is for candidates based in Atlanta, we welcome applications from qualified individuals nationwide.</p> <p>Required Travel: No</p> <p>Open to Relocation: No</p> <p>Hybrid Work Model: 3 days onsite / 2 days remote</p> <p>Who are we?</p> <p>At Amdocs, we foster a culture of innovation, collaboration, and inclusivity. We believe in empowering our employees to drive change and make a meaningful impact. Our diverse and dynamic team is dedicated to pushing the boundaries of technology and delivering exceptional AI solutions to our customers. The Amdocs amAIz Suite AI & Data Platform is a state-of-the-art solution designed to optimize telecom operations through advanced AI and data integration. Join us to be part of a forward-thinking organization where your ideas and contributions are valued and celebrated. Shape the future of telecommunications with us!</p> <p>The Opportunity</p> <p>We are seeking a Solution Architect with deep expertise in Artificial Intelligence (AI), Generative AI (GenAI), and Agentic AI to design and deliver innovative solutions for Telco BSS/OSS ecosystems. This role requires a strong blend of technical leadership, business acumen, and hands-on experience in architecting AI-driven platforms that enhance operational efficiency, customer engagement, and monetization strategies.</p> <p>What will your job look like?</p> <ul> <li>Customer Engagement: Collaborate with clients to understand business needs and translate them into AI-driven solutions. Present architecture blueprints and technical roadmaps to stakeholders. </li><li>Solution Design & Architecture: Define end-to-end AI/GenAI/Agentic AI solution architectures for telecom BSS/OSS systems. Integrate AI capabilities into existing Amdocs platforms and customer environments. Ensure scalability, security, and compliance with industry standards. </li><li>Technology Leadership: Evaluate emerging AI technologies and frameworks (LLMs, multi-agent systems, RAG, orchestration platforms). Drive innovation by leveraging Agentic AI for autonomous workflows and decision-making. </li><li>Delivery & Governance: Provide guidance to development teams on implementation best practices. Ensure alignment with Amdocs' architecture principles and Telco-specific requirements. </li></ul> <p>All you need is...</p> <ul> <li>Education: Bachelor's or Master's degree in Computer Science, Engineering, or related field. </li><li>Experience: 8+ years in solution architecture, with at least 3 years in AI/ML-based solutions. Proven experience in Telco BSS/OSS domains (billing, CRM, order management, network orchestration). </li><li>Technical Expertise: Strong knowledge of AI/ML frameworks (TensorFlow, PyTorch), GenAI models (LLMs, transformers), and Agentic AI orchestration. Familiarity with cloud platforms (AWS, Azure, GCP) and microservices architecture. Proficiency in data engineering, API integration, and event-driven architectures. </li><li>Domain Knowledge: Deep understanding of telecom processes: customer lifecycle management, service provisioning, network operations. Experience with OSS/BSS integration patterns and TM Forum standards. </li><li>Soft Skills: Excellent communication and stakeholder management. Ability to lead cross-functional teams and drive complex solution designs. </li></ul> <p>Preferred Qualifications:</p> <ul> <li>Experience with AI governance, model lifecycle management, and responsible AI practices. </li><li>Knowledge of RAG (Retrieval-Augmented Generation) and multi-agent orchestration frameworks. </li><li>Exposure to Amdocs product suite or similar Telco platforms. </li></ul> <p>Why you will love this job:</p> <ul> <li> <p>Work on cutting-edge AI solutions transforming the telecom industry.</p> </li><li> <p>Collaborate with global teams and leading service providers.</p> </li><li> <p>Drive innovation in Agentic AI for autonomous operations and customer experience.</p> </li></ul> <p>#LI-DNI</p> <p>Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce</p>