<p>Site: Newton-Wellesley Hospital</p> <p>Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p> <p>Job Summary</p> <p>Responsible for representing the Radiology Department to patients, patients' family members, physician offices, health care Centers, medical organizations and various other clients. - this service Involves Providing in-person and telephone communications to all Radiology patients in the Women's imaging Department and to other departments of Newton-Wellesley hospital. - Responsible for checking each patient in, printing requisitions, and Scheduling exams. - Interacts with each patient that Requires paperwork documentation to be completed Prior to examination as well as Scheduling follow-up examinations. ensure that all patients are taken in turn based upon arrival time and /or appointment time.</p> <p>Qualifications</p> <p>Candidate preferably has experience and skills in the following areas: customer service related to healthcare and/or clinical setting, medical assistant and/or radiology experience, or call center environment. A high school education is preferred. An understanding of medical terminology related to radiology/healthcare is preferred. Strong attention to detail, organizational and follow through skills, along with excellent customer service, good problem solving skills and the ability to prioritize tasks is pertinent in this role. Strong computer skills is also needed; should be comfortable with Microsoft Office Suite, Outlook, and learning to navigate hospital information systems. Experience with Epic preferred but not required. Equipment operated includes: Telephone and answering systems, paging systems, computer systems including all required modules, EPIC and printer, fax machines and copier machines, Windows Operating Systems.</p> <p>Additional Job Details (if applicable)</p> <p>Remote Type</p> <p>Onsite</p> <p>Work Location</p> <p>2014 Washington Street</p> <p>Scheduled Weekly Hours</p> <p>40</p> <p>Employee Type</p> <p>Regular</p> <p>Work Shift</p> <p>Day (United States of America)</p> <p>EEO Statement:</p> <p>Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.</p> <p>Mass General Brigham Competency Framework</p> <p>At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p>