<p>Position Summary</p> <p>Under the supervision of the Ambulatory Clinical Manager, Practice Manager, or assigned leadership-and in collaboration with a Licensed Independent Practitioner-this role supports clinical and administrative functions in an ambulatory care setting. The position delivers patient- and family-centered care across all age groups, ensuring services align with organizational standards, policies, and values.</p> <p>This role emphasizes quality, efficiency, and coordination of care while promoting a positive patient experience. Responsibilities include pre-visit planning, patient intake, clinical support, documentation in the electronic medical record (EMR), and follow-up care coordination. The position also supports operational workflows, maintains patient confidentiality, and contributes to a collaborative, team-based environment.</p> <p>Employees are expected to model organizational values-Compassion, Accountability, Respect, and Excellence-and demonstrate key success factors such as building trust, valuing diversity, and focusing on patient and community needs.</p> <p>Key Responsibilities</p> <ul> <li> <p>Support daily clinical and administrative operations in an ambulatory setting</p> </li><li> <p>Perform patient intake, including vital signs, histories, and documentation in EMR</p> </li><li> <p>Coordinate patient flow, scheduling, referrals, and authorizations</p> </li><li> <p>Assist providers with exams and procedures using proper techniques</p> </li><li> <p>Perform basic clinical tests (e.g., EKG, glucose, urinalysis, rapid tests)</p> </li><li> <p>Administer vaccines and support follow-up care and lab tracking</p> </li><li> <p>Ensure accurate patient records, billing information, and financial processes</p> </li><li> <p>Maintain exam room cleanliness, equipment readiness, and supply inventory</p> </li><li> <p>Provide patient education and support care coordination</p> </li><li> <p>Uphold safety, infection control, and confidentiality standards</p> </li></ul> <p>Minimum Qualifications</p> <ul> <li> <p>High school diploma or equivalent</p> </li><li> <p>Basic Life Support (BLS) certification required</p> </li><li> <p>Medical Assistant certification REQUIRED</p> </li><li> <p>3+ years of relevant clinical experience or completion of a formal MA program</p> </li><li> <p>Strong communication, organizational, and teamwork skills</p> </li></ul> <p>Pay Range:</p> <p>$18.13-$29.90</p> <p>EEO Statement:</p> <p>Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.</p> <p>Location:</p> <p>66 Branch Ave - 66 Branch Avenue Providence, Rhode Island 02904</p> <p>Work Type:</p> <p>8a-8p</p> <p>Work Shift:</p> <p>Day</p> <p>Daily Hours:</p> <p>12 hours</p> <p>Driving Required:</p> <p>No</p>