<p>Position Summary The Manager, Logs leads the Logs Department in a high-volume compliance environment. This role is responsible for managing driver Hours of Service (HOS) and Electronic Logging Device (ELD) compliance, mitigating legal and regulatory risk, and leading a team of log auditors and specialists. The position protects the company and drivers through education, retraining, corrective action, and when necessary, termination. Key Responsibilities</p> <p>Lead, hire, train, coach, and develop Logs department staff, including remote employees. Manage performance, payroll approvals, corrective action, and terminations. Evaluate drivers for HOS compliance and fatigue-related risk in person and by phone. Make determinations regarding driver holds, disqualifications, and terminations. Review CSA violations and implement corrective or disciplinary actions. Serve as a subject-matter expert on DOT, FMCSA, HOS regulations, and ELD systems. Apply Reasonable Suspicion Training to identify drug or alcohol impairment. Manage and support high volumes of driver and contractor calls. Partner with Human Resources and Legal on compliance and eligibility issues. Provide compliance reporting and risk insights to leadership. Design and implement process improvements to reduce compliance risk.</p> <p>Leadership & Behavioral Expectations</p> <p>Clearly communicate risks, issues, and priorities to leadership. Collaborate effectively with cross-functional leaders. Promote safety, professionalism, teamwork, and respect. Maintain a strong customer-service mindset.</p> <p>Qualifications</p> <p>High school diploma or GED required; bachelor's degree preferred. Five or more years of experience in the transportation industry, preferably compliance-focused. Strong knowledge of DOT and FMCSA regulations. Experience in safety, compliance, HR, law enforcement, or driver management preferred. Strong organizational skills and attention to detail. Ability to make difficult compliance and employment decisions. Proficient with Microsoft Office and multi-system environments. Typing proficiency of 30+ words per minute.</p> <p>Working Conditions</p> <p>Extended hours including nights, weekends, and holidays may be required. High-volume phone and computer-based work environment. Fast-paced, high-interruption, and high-stress setting. Occasional domestic and international travel. Ability to sit for extended periods and lift up to 25 pounds.</p>