<p>About LaFontaine Buick GMC of Ann Arbor</p> <p>Founded in 1980, LaFontaine Automotive Group is an award-winning and nationally recognized company with 54 retail franchises and nearly 2,500 employees. We are dedicated to personalizing the automotive experience by building lifelong relationships that connect families and strengthen communities. Our commitment to customers, staff, and local communities is demonstrated through active participation and contributions to nonprofits, educational institutions, and charities throughout southeast Michigan.</p> <p>LaFontaine represents many well-known automotive brands, delivering exceptional service in sales and parts. We treat every customer like a member of our family.</p> <p>Job Details</p> <ul> <li>Salary: Competitive Compensation </li><li>Job Type: Full Time </li><li>Location: Ann Arbor, MI 48103 </li><li>Work Hours: In-person, standard dealership hours </li></ul> <p>Position Summary</p> <p>The Automotive Sales Assistant supports Sales Consultants and Managers by providing excellent customer service in the dealership showroom. You will assist customers, update records, coordinate vehicle test drives, and collaborate with finance and service departments to ensure smooth sales processes.</p> <p>Key Responsibilities</p> <ul> <li>Greet customers and identify their needs </li><li>Explain vehicle features, use, and care to customers </li><li>Update customer information in dealership systems </li><li>Communicate with customers regarding basic procedural questions </li><li>Coordinate test drives and vehicle appraisals </li><li>Retrieve vehicle invoices and prepare rebate summaries </li><li>Assist finance team by providing necessary customer information </li><li>Work with service department on accessory installations </li><li>Schedule appointments and vehicle deliveries </li><li>Reconcile monthly sales volume reports </li><li>Perform other duties as assigned </li></ul> <p>Physical Requirements</p> <ul> <li>Frequently exposed to outdoor weather conditions </li><li>Regularly required to stand, talk, hear, walk, and sit </li><li>Occasionally lift or move items up to 10 pounds </li><li>Exposure to exhaust fumes or airborne particles possible </li><li>Requires close and peripheral vision, distance and color vision </li></ul> <p>Our Mission and Values</p> <p>Mission: To build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience.</p> <p>Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, and Passion.</p> <p>LaFontaine Automotive Group is an equal opportunity employer.</p> <ul> <li>High school diploma or GED required </li><li>Valid driver's license and satisfactory Motor Vehicle Report (MVR) required </li><li>Dependable, friendly, enthusiastic, and self-motivated personality </li><li>Experience with office tasks including telephone skills, typing, and documentation </li><li>Strong verbal and written communication skills </li><li>Excellent organizational and time management abilities with attention to detail </li><li>Familiarity with Reynolds and Reynolds software preferred but not required; training provided </li></ul> <p>WHAT WE OFFER:</p> <ul> <li>Tremendous product & inventory </li><li>Ongoing company-wide training </li><li>Strong company reputation </li><li>Growth opportunities </li><li>Professional, enthusiastic & supportive working environment </li></ul> <p>When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.</p> <p>The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.</p> <p>We are an Equal Opportunity Employer and a drug-free workplace.</p> <p>We Would Really Like To Hear From You!</p>