<p>Opportunity for career advancement in a fast paced growth oriented organization Below are just some of the benefits youll receive Competitive SalaryPaid Time Off and Paid HolidaysCareer GrowthMedicalDental with employer contributionVoluntary Life Insurance Disability and Aflac InsuranceCompany paid life insurance and long term disability401 k retirement planTravel Perks to Resort LocationsCompany Perks ProgramWhat are you motivated by We are seeking a skilled and dedicated General Manager to join our team T The General Manager is responsible for all aspects of the Resorts operations including the day to day staff management and guests Our General Manager is an ambassador for Capital Vacations Provide leadership and strategic planning to all departments to support our service culture maximize operations and guest satisfaction Work very closely with our Owners and Board Members General Manager also is required to manage between profitability and guest satisfaction measures What youre great at Responsibilities listed may not apply to all locationsOversee the operations functions of the ResortProcesses and submits Payroll to Human ResourcesHold regular briefings and meetings with all head of departmentsEnsure full compliance to Resort operating controls SOPs policies procedures and service standardsLead all key property issues including capital projects customer service and refurbishmentHandling complaints and oversee the service recovery proceduresResponsible for the preparation presentation and subsequent achievement of Resorts Annual Operating Budget Marketing & Sales Plan and Capital BudgetManage ongoing profitability of the Resort ensuring revenue and guest satisfaction targets are met and exceededEnsure all decisions made are in the best interest of the Resort and ManagementDeliver Resort budget goals and set other short and long term strategic goals for the propertyDeveloping improvement actions carry out costs savingsA strong understanding of P&L statements and the ability to react with impactful strategiesEnsure the monthly financial outlooks for the Resort are on target and accuratePrepare monthly financial reporting for the Owners and Board MembersDraw up plans and budget revenue costs etc for OwnersOverseeing and managing all departments and working closely with department heads dailyBe accountable for the responsibilities of department heads and take ownership of all guest complaintsProvide effective leadership to all Resort Team MembersRespond to audits to ensure continual achieved improvement Responsible for safeguarding the quality of operations both internal & external auditsResponsible for legalization Occupational Health & Safety Act fire regulations and other legal requirementsMust be available to travel on company business to assist in offsite training support and or New Business transitions if needed average 1 2 week assignmentsAbility to step in and perform any task or cover any department as necessary including front desk housekeeping maintenance etcPerforms all other related duties and projects as assignedResponsibilities listed may not include all tasks or apply to all resort locations an official job description will be provided and signed on the first day of employment Capital Vacations is an Equal Opportunity Employer We celebrate diversity and support an inclusive workplace Heres what you can expect At Capital Vacations we are united by a common purpose of Travel Gather Smile Repeat We pride ourselves on bringing our passion innovation and boldness to travel enriching the lives of those we serve We encourage you to join our team and help us in fulfilling our purpose If this opportunity excites you and if you have the following qualifications we invite you to apply for our team Heres what you have already achieved Bachelors Degree in business management OR equivalent industry job related experience3 years of experience as a General Manager or Assistant General Manager5 10 years of experience in the hospitality industry Must obtain and maintain licensing where required ex; CAMSkills Knowledge and Abilities Excellent verbal and written communication skillsPossess strong leadership skillsAbility to manage direct and complete assigned dutiesExcellent computer skills Microsoft Office SuiteAbility to prioritize manage and delegate efficientlyFlexible schedule be available at a moments notice</p>