<p>Support Services Coordinator</p> <p>Full Time | Day Shift</p> <p>Make a meaningful impact with Three Pillars Senior Living Communities, located in Dousman, WI! We're seeking compassionate team members who embrace our core values: Respect, Commitment, Fulfillment, Empathy, and Fun!</p> <p>Our Team Members Say It Best, at Three Pillars, you'll be:</p> <ul> <li>Valued for your dedication and compassion </li><li>Empowered to grow-both professionally and personally </li><li>Inspired by a strong culture of care and collaboration </li><li>Welcomed into a close-knit, mission-driven community </li></ul> <p>Support Services Coordinator Requirements:</p> <ul> <li>Minimum education, certification and/or licensure: High school diploma required. Prefer 2 year training in medical office management. Staff scheduling experience required. C.N.A./ First Aid certification an asset. </li><li>Physical requirements: Sit, stand, bend, push, pull frequently. Able to lift, push/pull objects weighing up to 10 pounds frequently. Occasional lifting objects up to 20 pounds and minimal lifting objects between 21 to 50 pounds. </li><li>Mental requirements: Knowledge of medical terminology. Read, write and speak English fluently. Good organizational skills. </li><li>Experience: Two years medical office experience, including appointment scheduling & correspondence. </li><li>Computer knowledge: Strong knowledge of Microsoft Office and Electronic Medical Record Systems. </li></ul> <p>What you'll do as a Support Services Coordinator:</p> <ul> <li>Develop and Maintain all Compass Point resident files. Develop and maintain health services files. </li><li>Schedule the Service Associates for Compass Point. Manage PTO requests and call-ins. </li><li>Payroll for Service Associates/Licensed staff. Complete all necessary forms to assure accuracy and submit timely. </li><li>Submit monthly billing information for clinic services and ala carte services. Including hours physicians utilize clinic space on monthly basis </li><li>Schedule medical appointments (physician, dentist, podiatrist, ophthalmologist, audiologist, lab services, etc.). Prepare needed paperwork to send with resident to appointment. Process lab orders maintain lab binder for CP/VOS. Manage follow-up appts. i.e. schedule tests, assure test results/reports are received at facility. CP/VOS </li><li>Manage clinic schedule-specific to dates and times physicians see patients in the Getz Clinic or specialty areas. Provide demographic data as needed to support process. </li><li>Maintain daily clinic schedules. Initiate and distribute daily clinic appointments reminders to residents/staff at CP/VOS </li><li>Coordinate transportation for resident appointments with driver, provider and resident. Assist in overseeing public transportation folder on Outlook Express </li><li>Provide first aid and Heimlich to all Compass Point residents as needed. </li><li>Notify the Director of Catered Living/licensed staff when a change in resident status is noticed i.e. behavior, ambulation, cognition, hygiene and complete a "We Care" form. </li></ul> <p>Benefits & Perks:</p> <p>(* For full time employees working 30+ hours per week)</p> <ul> <li>Paid Time Off </li><li>Low- to No-Cost Wellness Programs </li><li>Tuition Reimbursement & Scholarships </li><li>Medical, Dental, Vision & FSA * </li><li>Company Paid Life Insurance * </li><li>Short- and Long-Term Disability Insurance * </li><li>Retirement Savings Plans </li><li>Employee Referral Bonuses </li><li>Emergency Loan Assistance </li><li>Employee Assistance Programs (EAP) </li></ul> <p>Come Grow with Three Pillars:</p> <p>Three Pillars Senior Living Communities is a not-for-profit organization sponsored by the Masonic Fraternity. Three Pillars takes pride in meeting the social, physical, and spiritual needs of older adults through high-quality housing and services via:</p> <ul> <li>Independent Living </li><li>Assisted Living </li><li>Memory Care </li><li>Short-Term Rehab </li><li>Long-Term Skilled Nursing </li></ul> <p>Three Pillars is more than a senior living community, it's a family. Come join our growing family!</p>