<p>SUMMARY: This position assists the Reference and Instruction Librarian with oversight of the library service desk, interlibrary loan processes, and other public service aspects of library operations.</p> <p>The specific duties include:</p> <ul> <li>In conjunction with all other personnel, support and advance the vision and mission of the University. </li><li>Acts as a first response to library circulation activities, questions, or concerns, and assists librarians by offering instruction to library users regarding the location of materials and basic use of the Locate (EBSCO) library catalog and account system. </li><li>Oversees circulation activities in the library management system (FOLIO): checks library materials in and out, generates holds, processes renewals for library users, and assists patrons with circulation questions or concerns. </li><li>Manages library service desk workflow and assists with communication and library correspondence regarding transactions, policies, procedures, and training with all library assistants and work study library assistants. </li><li>Maintains circulation library user records, including updating records, and prepares monthly and annual statistical reports. </li><li>Runs reports within Folio Analytics and OpenRS applications, resolves any missing items, and submits lists of fines and circulation charges to the finance department. </li><li>Performs all library opening procedures during weekdays and troubleshoots/reports issues with equipment, furnishings, or physical space. </li><li>Assists alumni, field doctors and other guests with library services. </li><li>Verifies bibliographic information and prepares and processes incoming and outgoing interlibrary loan requests for borrowing and lending utilizing DOCLINE, Tipasa, and MOBIUS Open RS resource sharing. </li><li>Develops programming and events in partnership with other departments geared toward student engagement, including social media promotion and other outreach and marketing of library information. </li><li>Assists with ordering books, supplies, and other library materials. Update the budget sheet for internal record-keeping. </li><li>Maintains currency in interlibrary loan software trends, developments, and processes. </li><li>Recommends and/or implements policy and procedural changes that enhance the library's effectiveness. </li><li>Other duties as assigned. </li></ul>