<p>Responsible for managing the daily operations of all Customer Service tasks via telephone, internet, and mail. Responsible for managing, monitoring, and reporting on the collection</p> <p>of open patient balances.</p> <ul> <li>5 years of experience in Provider Accounts receivable Management </li><li>5 years of experience in Customer Service </li><li>Minimum 2 years' experience in a supervisory or Management role </li><li>Knowledge of theories, principles, and concepts normally acquired through completion of a Bachelor's Degree in Health care management or closely related field preferred </li><li>Experience working with finance, PFS, and revenue cycle leaders to present key performance indicators with accounts receivable analysis </li><li>Possesses and demonstrates excellent communication, organizational, and interpersonal skills </li><li>Demonstrates strong technical skills </li><li>Proven aptitude for problem-solving and critical thinking </li><li>Advanced proficiency working in Microsoft Excel, Word, and PowerPoint </li></ul> <p>St. Joseph's Health is recognized for the expertise and compassion of its highly skilled and responsive staff. The combined efforts of the organization's outstanding physicians, superb nurses, and dedicated clinical and professional staff have made us one of the most highly respected healthcare organizations in the state, the largest employer in Passaic County, and one of the nation's "100 Best Places to Work in Health Care".</p>