<p>Job Description</p> <p>Position Summary</p> <ul> <li>Assist with the deployment and maintenance of the enterprise mobility, AV, Virtual Care, or collaboration technologies including but not limited to Cisco AV, iPad, iPhone, Intune & Jamf. </li><li>Participates in the development and implementation of policies & procedures for standardizing work activities. </li><li>Maintains inventory, drawings, and other documentation to represent areas of responsibility. </li><li>Works with contractors and consultants on projects and support. </li><li>Provides expertise and uses good judgment to plan and accomplish goals. </li><li>Adheres to on-going development of ECU Health IS project management methodology. </li><li>Helps promote the philosophical direction of ECU Health IS in the adoption of IT Service Management (ITSM) by: </li><li>Following IS governance and ITSM processes and ensuring ITSM subject matter expertise. </li><li>Within the team, applies rigorous testing and quality assurance techniques to all system changes and strictly adheres to Change Control processes. </li></ul> <p>Minimum Requirements</p> <ul> <li>Associate degree or equivalent work training and experience required </li><li>Bachelor's preferred- or higher. </li><li>At least one Associate level certification is required, or must be obtained within 6 months of hire: Example Jamf 100 </li><li>2 - 3 years of experience with integration and management of mobile device management tools </li><li>2 - 3 years of experience with maintaining AV systems </li><li>2 - 3 years of experience technical troubleshooting and hands-on experience with iOS, Android, Windows, and mobile devices in an enterprise setting </li><li>Understanding of SIP and VOIP design and support </li><li>Experience working with project teams to design and implement new solutions </li><li>Experience working in team-oriented, collaborative environment </li><li>Independently motivated to seek knowledge in areas pertaining to their current position </li><li>Self-educates and seeks knowledge from mentors / management of ECU Health enterprise, Information Services environment relevant to their position </li></ul> <p>Pay Range</p> <p>$68,806.40 - $100,294.48</p> <p>Other Information</p> <p>Location - Onsite - Greenville, NC</p> <p>ECU Health</p> <p>About ECU Health</p> <p>ECU Health is a mission-driven, 1,708-bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not-for-profit system is comprised of 13,000 team members, nine hospitals and a physician group that encompasses over 1,100 academic and community providers practicing in over 180 primary and specialty clinics located in more than 130 locations.</p> <p>The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children's Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well-being of eastern North Carolina through patient care, education and research.</p> <p>General Statement</p> <p>It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.</p> <p>Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.</p> <p>We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.</p> <p>Share:</p>