<p>Responsibilities & Requirements</p> <p>Under the supervision of the provider and/or practice leader, provides administrative support throughout the practice. This position is typically the first point of contact (phone and in-person) for the office. This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts. In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; day-end reconciliation duties.</p> <p>Job Requirements:</p> <ul> <li>High School Diploma or equivalent. </li><li>Previous front office experience or background in general office work. </li><li>Must be able to maintain confidentiality/discretion. </li><li>Must be patient, courteous, and tactful. </li><li>Ability to communicate and relate well with office staff, ancillary departments and the public. </li><li>Ability to follow direction, accept orders and perform repetitive tasks. </li><li>Computer literate in use of word processing and email. </li></ul> <p>Preferred Qualifications</p> <ul> <li>1-year experience in a medical/physician office setting preferred </li><li>Experience in electronic medical records preferred. </li><li>Knowledge of medical terminology preferred. </li></ul> <p>Overview</p> <p>Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.</p>