<p>Job Purpose</p> <p>Make a meaningful difference in your community! As a Part-Time Economic Services Worker, you will assist with and/or determine eligibility for essential public assistance programs. This position supports multiple Economic Services programs, which may include Food and Nutrition Services (FNS), Energy Assistance, and/or Medicaid, based on agency needs.</p> <p>Your work helps ensure that assistance reaches those who need it-quickly, accurately, and with compassion. Each client you assist and every eligibility action you complete contributes to real, positive change in someone's life. Join a team that values integrity, public service, and the power of human connection.</p> <p>Responsibilities</p> <p>In this role, you will assist with and/or determine eligibility for assigned Economic Services programs. Responsibilities may include:</p> <ul> <li>Interviewing clients and contacting third-party verification sources to obtain required information. </li><li>Reviewing, evaluating, and verifying information to support eligibility determinations. </li><li>Assisting Income Maintenance Caseworkers (IMC II) and/or independently completing eligibility actions, as assigned. </li><li>Processing applications, recertifications, and case changes accurately and timely. </li><li>Entering, updating, and maintaining case information in agency systems to ensure accurate documentation and tracking. </li></ul> <p>Program assignments may vary and can include Food and Nutrition Services, Energy programs, and/or Medicaid, depending on operational needs.</p> <p>Qualifications</p> <ul> <li>Associate degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or a related field; or </li><li>High school diploma and two years of paraprofessional, clerical, or public-contact experience involving interviewing, data collection/analysis, explaining information, negotiating, or related tasks, with at least one year in an income-maintenance program; or </li><li>High school diploma and three years of similar paraprofessional, clerical, or public-contact experience; or </li><li>An equivalent combination of education and experience. </li></ul> <p>Skills & Abilities</p> <ul> <li>Strong interpersonal and communication skills. </li><li>Ability to explain policies and procedures clearly and effectively. </li><li>Ability to analyze information and apply eligibility rules and program guidelines. </li><li>Empathy and a genuine interest in understanding and assisting client needs. </li><li>Detail-oriented, organized, and able to manage multiple tasks. </li><li>Willingness to learn and apply policies across multiple assistance programs. </li><li>Available to work 20 hours per week, with a set morning or afternoon shift, Monday through Friday. </li></ul> <p>Physical Demands / Work Environment</p> <p>Work is typically performed in an office environment while sitting at a desk, with intermittent standing, walking, stooping, or bending. The employee may occasionally lift light to moderate objects.</p> <p>Employer Alamance County Government</p> <p>Address 124 West Elm Street</p> <p>Graham, North Carolina, 27253</p> <p>Phone 336-570-4035</p> <p>Website http://www.alamance-nc.com</p>