<p>Summary</p> <p>This position is in Pharmacy Services, Pharmacy Customer Care (PCC). The primary purpose of the position is to provide supervision, guidance, and assistance to Contact Representatives (CRs) in the performance of their duties. CRs respond to questions, resolve issues/ concerns of veterans, family members and/or legal representatives, the public, and VA employees concerning pharmacy support activities/ administrative processes related to pharmacy services provided to our nation's veterans.</p> <p>Help</p> <p>Overview</p> <ul> <li>Accepting applications </li><li>Open & closing dates </li></ul> <p>07/15/2025 to 07/23/2025</p> <ul> <li>Salary </li></ul> <p>$61,111 - $80,739 per year</p> <ul> <li>Pay scale & grade </li></ul> <p>GS 9</p> <ul> <li>Help </li></ul> <p>Locations</p> <p>1 vacancy in the following locations:</p> <ul> <li> <p>Topeka, KS</p> </li><li> <p>Waco, TX</p> </li><li> <p>Remote job</p> </li></ul> <p>No</p> <ul> <li>Telework eligible </li></ul> <p>No</p> <ul> <li>Travel Required </li></ul> <p>25% or less - You may be expected to travel for this position.</p> <ul> <li>Relocation expenses reimbursed </li></ul> <p>No</p> <ul> <li>Appointment type </li></ul> <p>Permanent</p> <ul> <li>Work schedule </li></ul> <p>Full-time</p> <ul> <li>Service </li></ul> <p>Competitive</p> <ul> <li>Promotion potential </li></ul> <p>None</p> <ul> <li> <p>Job family (Series)</p> </li><li> <p>0962 Contact Representative</p> </li><li> <p>Supervisory status</p> </li></ul> <p>Yes</p> <ul> <li>Security clearance </li></ul> <p>Other</p> <ul> <li>Drug test </li></ul> <p>No</p> <ul> <li>Position sensitivity and risk </li></ul> <p>Non-sensitive (NS)/Low Risk</p> <ul> <li> <p>Trust determination process</p> </li><li> <p>Suitability/Fitness</p> </li><li> <p>Financial disclosure</p> </li></ul> <p>No</p> <ul> <li>Bargaining unit status </li></ul> <p>No</p> <ul> <li>Announcement number </li></ul> <p>CBZY-12757826-25-MC</p> <ul> <li>Control number </li></ul> <p>840712000</p> <p>Help</p> <p>This job is open to</p> <ul> <li>Internal to an agency </li></ul> <p>Current federal employees of the hiring agency that posted the job announcement.</p> <ul> <li>Career transition (CTAP, ICTAP, RPL) </li></ul> <p>Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.</p> <p>Clarification from the agency</p> <p>This job is open to current VA employees and CTAP eligibles.</p> <p>Videos</p> <p>Help</p> <p>Duties</p> <p>Major Duties include (but are not limited to):</p> <ul> <li>Resolves informal complaints and grievances and provides advice and counsel to workers related to work and administrative matters; Assures that subordinates are trained or otherwise familiar with the section and Member Services policies and procedures and fully comply with the provisions of safety regulations </li><li>Evaluates processes and procedures in place and making recommendations for more effective organizational functioning when appropriate </li><li>Plans and accomplishes special projects within prescribed timelines and manages them for major program issues of broad impact to the agency </li><li>Assists higher level supervisor or manager in the development of proposals and/or plans related to the implementation of new or modified programs or projects </li><li>Provides clarifications of standard operating procedures upon request and when personal observations indicate that clarification may be appropriate </li><li>Reviews complaints from customers, performing fact-finding as necessary to respond to the issue or make recommendations to senior management </li><li>Monitors recorded and live calls to track employee performance, identify training issues, and to evaluate contact representatives compliance with internal procedures and quality assurance requirements. </li></ul> <p>Promotion Potential: This GS-9 position is being announced at the full performance level.</p> <p>Work Schedule: Full time, 40 hours per week/8 hours per shift. This is a 24-hour, 7-day per week call center, to include days, nights, evenings, weekends, and holidays. Tour of duty based on organizational needs and determined by seniority, most new employees will work evening, night, and weekend hours</p> <p>Remote: This position is not authorized for Remote work.</p> <p>Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process.</p> <p>Virtual: This position is not authorized for virtual work.</p> <p>Position Description/PD#: Supervisory Contact Representative/PD03089A</p> <p>Relocation/Recruitment Incentives: Not Authorized</p> <p>Critical Skills Incentive (CSI): Not Approved</p> <p>Permanent Change of Station (PCS): Not Approved</p> <p>Help</p> <p>Requirements</p> <p>Conditions of Employment</p> <ul> <li>You must be a U.S. Citizen to apply for this job </li><li>Selective Service Registration is required for males born after 12/31/1959 </li><li>You may be required to serve a probationary/trial period </li><li>Subject to background/security investigation </li><li>Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. </li></ul> <p>Qualifications</p> <p>To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/23/2025.</p> <p>Time-In-Grade Requirement (GS-09): Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.</p> <p>Please Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement with CTAP eligibility.</p> <p>You may qualify based on your experience as described below:</p> <p>Specialized Experience (GS-09): You must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization.</p> <p>Examples of specialized experience would typically include, but are not limited to:</p> <p>1) Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system</p> <p>2) Observes worker performance, demonstrates and conducts work performance critiques while providing informal feedback and periodically evaluating employees performance</p> <p>3) Assures that subordinates are trained or otherwise familiar with the section and HRC policies and procedures and fully comply with the provisions of safety regulations</p> <p>4) Takes appropriate action to correct deficiencies when noted by reassigning work assignments, training, requesting additional staffing and/or overtime, and related actions</p> <p>5) Works to identify training issues and to evaluate call agents compliance with internal procedures and policies.</p> <p>You will be rated on the following Competencies for this position:</p> <ul> <li>Administration and Management </li><li>Human Resources Management </li><li>Organizational Awareness </li></ul> <p>Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.</p> <p>Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.</p> <p>Physical Requirements: The work is sedentary with no special physical demands. Work may involve talking for long periods of time and often involves long periods of interaction at computer terminals.</p> <p>For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.</p> <p>Education</p> <p>There is no educational substitution at this grade level.</p> <p>Additional information</p> <p>Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.</p> <p>This job opportunity announcement may be used to fill additional vacancies.</p> <p>If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.</p> <p>Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.</p> <p>Read more</p> <ul> <li>Benefits </li></ul> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <p>How You Will Be Evaluated</p> <p>You will be evaluated for this job based on how well you meet the qualifications above.</p> <p>IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.</p> <p>Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.</p> <p>The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.</p> <p>For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.</p> <p>Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.</p> <p>It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.</p> <p>Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.</p> <ul> <li>Benefits </li></ul> <p>Help</p> <p>A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.</p> <p>Review our benefits</p> <p>Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.</p> <ul> <li>Required Documents </li></ul> <p>As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.</p> <p>To apply for this position, you must provide a complete Application Package which includes:</p> <ul> <li>Resume </li><li>SF-50/ Notification of Personnel Action </li></ul> <p>The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.</p> <ul> <li>Other (1) </li><li>Other (2) </li><li>Resume </li><li>Separation Notice (RIF) </li><li>SF-50/ Notification of Personnel Action </li><li>Transcript </li></ul> <p>SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):</p> <ul> <li>Most recent SF-50 if you are a current or former Federal employee </li><li>An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade </li><li>Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. </li><li>Examples of appropriate SF-50's include: </li><li>Within grade increases at the highest grade held; or </li><li>Promotions with an effective date more than one year old; or </li><li>SF-50's at the highest grade held with an effective date more than one year old. </li></ul> <p>Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.</p> <p>If you are relying on your education to meet qualification requirements:</p> <p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.</p> <p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p> <ul> <li>How to Apply </li></ul> <p>All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/23/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12757826.</p> <ul> <li>To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. </li><li>Click Submit My Answers to submit your application package. </li></ul> <p>NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.</p> <p>The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.</p> <p>During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.</p> <p>Agency contact information</p> <p>VHA National Recruitment Center</p> <p>Phone (844)456-5208 Email VHANationalRecruitmentCenter@va.gov</p> <p>Address VHA Central Office - Member Services</p> <p>3401 SW 21st St Bldg 9</p> <p>Topeka, KS 66604</p> <p>US</p> <p>Next steps</p> <p>Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.</p> <p>You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.</p> <ul> <li>Fair and Transparent </li></ul> <p>The Federal hiring process is set up to be fair and transparent. Please read the following guidance.</p> <ul> <li>Criminal history inquiries </li><li>Equal Employment Opportunity (EEO) Policy </li><li>Financial suitability </li><li>New employee probationary period </li><li>Privacy Act </li><li>Reasonable accommodation policy </li><li>Selective Service </li><li>Signature and false statements </li><li>Social security number request </li></ul> <p>Help</p> <p>Required Documents</p> <p>To apply for this position, you must provide a complete Application Package which includes:</p> <ul> <li>Resume </li><li>SF-50/ Notification of Personnel Action </li></ul> <p>The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.</p> <ul> <li>Other (1) </li><li>Other (2) </li><li>Resume </li><li>Separation Notice (RIF) </li><li>SF-50/ Notification of Personnel Action </li><li>Transcript </li></ul> <p>SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility):</p> <ul> <li>Most recent SF-50 if you are a current or former Federal employee </li><li>An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade </li><li>Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade. </li><li>Examples of appropriate SF-50's include: </li><li>Within grade increases at the highest grade held; or </li><li>Promotions with an effective date more than one year old; or </li><li>SF-50's at the highest grade held with an effective date more than one year old. </li></ul> <p>Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.</p> <p>If you are relying on your education to meet qualification requirements:</p> <p>Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.</p> <p>Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.</p> <p>Help</p> <p>How to Apply</p> <p>All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/23/2025 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12757826.</p> <ul> <li>To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. </li><li>Click Submit My Answers to submit your application package. </li></ul> <p>NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.</p> <p>The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.</p> <p>During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.</p> <p>Read more</p> <p>Agency contact information</p> <p>VHA National Recruitment Center</p> <p>Phone (844)456-5208 Email VHANationalRecruitmentCenter@va.gov</p> <p>Address VHA Central Office - Member Services</p> <p>3401 SW 21st St Bldg 9</p> <p>Topeka, KS 66604</p> <p>US</p> <p>Next steps</p> <p>Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.</p> <p>You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.</p> <p>Read more</p> <p>Fair & Transparent</p> <p>The Federal hiring process is set up to be fair and transparent. Please read the following guidance.</p> <ul> <li>Criminal history inquiries </li><li>Equal Employment Opportunity (EEO) Policy </li><li>Financial suitability </li><li>New employee probationary period </li><li>Privacy Act </li><li>Reasonable accommodation policy </li><li>Selective Service </li><li>Signature and false statements </li><li>Social security number request </li></ul> <p>Print</p> <p>Share</p> <ul> <li>Email </li><li>Facebook </li><li>LinkedIn </li><li>Twitter </li></ul> <p>Help</p> <p>Overview</p> <ul> <li>Accepting applications </li><li>Open & closing dates </li></ul> <p>07/15/2025 to 07/23/2025</p> <ul> <li>Salary </li></ul> <p>$61,111 - $80,739 per year</p> <ul> <li>Pay scale & grade </li></ul> <p>GS 9</p> <ul> <li>Locations </li></ul> <p>1 vacancy in the following locations:</p> <ul> <li> <p>Topeka, KS</p> </li><li> <p>Waco, TX</p> </li><li> <p>Remote job</p> </li></ul> <p>No</p> <ul> <li>Telework eligible </li></ul> <p>No</p> <ul> <li>Travel Required </li></ul> <p>25% or less - You may be expected to travel for this position.</p> <ul> <li>Relocation expenses reimbursed </li></ul> <p>No</p> <ul> <li>Appointment type </li></ul> <p>Permanent</p> <ul> <li>Work schedule </li></ul> <p>Full-time</p> <ul> <li>Service </li></ul> <p>Competitive</p> <ul> <li>Promotion potential </li></ul> <p>None</p> <ul> <li> <p>Job family (Series)</p> </li><li> <p>0962 Contact Representative</p> </li><li> <p>Supervisory status</p> </li></ul> <p>Yes</p> <ul> <li>Security clearance </li></ul> <p>Other</p> <ul> <li>Drug test </li></ul> <p>No</p> <ul> <li>Position sensitivity and risk </li></ul> <p>Non-sensitive (NS)/Low Risk</p> <ul> <li> <p>Trust determination process</p> </li><li> <p>Suitability/Fitness</p> </li><li> <p>Financial disclosure</p> </li></ul> <p>No</p> <ul> <li>Bargaining unit status </li></ul> <p>No</p> <ul> <li>Announcement number </li></ul> <p>CBZY-12757826-25-MC</p> <ul> <li>Control number </li></ul> <p>840712000</p> <p>This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/840712000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.</p>