<p>Do you take pride in delivering exceptional customer service while keeping office operations running smoothly? Are you someone who enjoys being the go-to resource and first point of contact for a wide range of people? If so, then Kalamazoo Valley Community College may have the ideal full-time job opportunity for you.</p> <p>About Us</p> <p>Kalamazoo Valley Community College is a comprehensive, fully accredited, public, two-year college in Kalamazoo, Michigan. We offer associate degrees in more than 60 areas of study and 50 certificate programs. Kalamazoo Valley Community College creates innovative and equitable opportunities that empower all to learn, grow, and thrive.</p> <p>About the Opportunity</p> <p>Kalamazoo Valley Community College is seeking an Office Specialist to join our Institutional Support Services team. In this role, you will provide essential administrative support and deliver high-quality customer service to students, faculty, staff, and community members. Serving as a primary point of contact, you will help ensure individuals receive accurate information about college services, programs, and resources while supporting the day-to-day clerical operations of your assigned department or unit.</p> <p>Other Characteristic Duties and Responsibilities:</p> <ul> <li>Completes special or on-going projects, tasks and responsibilities including processing student records and forms, office opening and closing, preparing reports, processing documents, tracking and monitoring student records and forms and monitoring purchase orders. </li><li>Receives office visitors and/or telephone calls, answers routine questions, takes messages and/or refers customers to appropriate personnel and picks-up, sorts and delivers mail. </li><li>Uses departmental computer systems and prepares office machines and equipment. </li><li>Collects and enters data, prepares standard forms and letters, maintains mailing lists and prepares and distributes brochures and other materials for publication. </li><li>Performs other related duties as assigned. </li></ul> <p>Knowledge, Skills and Abilities Required:</p> <ul> <li>Knowledge of grammar, punctuation and spelling. </li><li>Knowledge of general office procedures. </li><li>Knowledge of record keeping procedures. </li><li>Knowledge of effective customer service principles. </li><li>Skill in the use of software applications related to the essential functions of the job. </li><li>Skill in effective verbal and written communication. </li><li>Ability to identify and resolve problems in a timely manner. </li><li>Ability to work independently with minimal supervision. </li><li>Ability to establish and maintain effective working relationships with other personnel and the public. </li></ul> <p>Minimum Qualifications:</p> <p>Appropriate education, training, experience, and talents are required. An example of this would be a high school diploma or equivalent and 2 years of related experience.</p> <p>Preferred Qualifications and Experience: Physical Demands:</p> <p>None</p> <p>Work Hours: 40 hours per week: Monday - Thursday 7:30 a.m. - 4:30 p.m.; Friday 8:00 a.m. - 5:00 p.m. Posting Date 03/30/2026 Closing Date: Special Instructions to Applicants:</p> <p>Please apply online at: jobs.kvcc.edu.</p> <p>This position will remain posted until filled, however, priority consideration will be given to applications received by April 15, 2026.</p> <p>EEO Statement</p> <p>As an employer, Kalamazoo Valley encourages, welcomes, and fosters differences because we believe that diversity makes us great. It is the policy of Kalamazoo Valley Community College not to discriminate on the basis of race (including traits associated with race such as hair texture and protective hairstyles), religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment; please consider joining us as we empower all to learn, grow and thrive. Prior to a job offer, candidates will be required to complete a criminal record background check. For some positions, a credit history investigation will also be required. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.</p>