<p>POSITION PURPOSE: The Mailroom Supervisor provides efficient and consistent mail services to all campus constituencies; operates the mailroom within established guidelines and expectations and manages subordinate mailroom staff.</p> <p>ESSENTIAL FUNCTIONS:</p> <ol> <li> <p>Administration and organization: implement and maintain policies as established by the U.S. Postal Service, the School, and other mail services; schedule, supervise, and evaluate staff; balance cash drawer; maintain inventory of stamps and supplies, as well as postage for electronic equipment.</p> </li><li> <p>Mail Processing: manage mailroom window, sales, and package distribution; coordinate and participate in delivery of mail and packages to all departments and campus locations; coordinate pick up of mail from U.S. Post Office; receive, process, and coordinate distribution of deliveries from UPS and other carriers; process outgoing express mail and maintain an accurate log of all transactions.</p> </li><li> <p>Equipment management and maintenance: operate and maintain electronic franking equipment; UPS scanning equipment; maintain mailboxes and combinations, and make minor mailbox repairs, when necessary; ensure proper use and maintenance of mailroom equipment and vehicles assigned to mailroom operation.</p> </li></ol> <p>SECONDARY DUTIES</p> <p>Other duties as assigned</p> <p>JOB QUALIFICATIONS: MINIMUM KSA'S (KNOWLEDGE, SKILLS AND ABILITIES) REQUIRED FOR PLACEMENT IN POSITION</p> <p>Education: high school diploma or equivalent required, some college course work preferred</p> <p>Prior experience: Two years' experience in a mail service setting preferred. Previous supervisory experience with demonstrated ability to improve efficiency of mailroom operations.</p> <p>Licenses & Certifications: Current Motor Vehicle Operator License</p> <p>Specialized training in: n/a</p> <p>Other Key Competencies:</p> <ul> <li>Strong customer service orientation with both internal and external contacts. </li><li>Sound judgment, able to remain cool under pressure. </li><li>Excellent organizational and time management skills. </li><li>Teambuilding skills; development and maintenance of positive interpersonal relationships </li><li>Strong oral communications </li><li>Problem solving and critical thinking skills </li><li>Interpersonal skills -displays a high level of tact, diplomacy, and professionalism </li><li>Planning/organizing -plans work activities and uses time efficiently. </li><li>Quality control -demonstrates accuracy and thoroughness and monitors own work to ensure quality. </li><li>Adaptability -adapts to changes in the work environment, manages competing demands and frequent change, delays, or unexpected events. </li><li>Resourcefulness - ability to seek out and use cutting edge resources (products, training, etc.) to ensure the job is being done as efficiently as possible. </li></ul> <p>Schedule: Regular full-time employment. Hours are typically Monday-Friday 7:00 a.m.-3:30 p.m. with some Saturday hours. Other hours as required during peak periods.</p>