<p>NATURE OF WORK</p> <p>This is professional human service counselor position involved in providing crisis intervention, short-term counseling and other support services for youth and families through the Youth and Family Services Division.</p> <p>An essential part of the duties of this position is assisting in developing a flexible and anticipatory organization that will provide cost-effective and customer-friendly delivery of quality services to the community. This includes developing new ways to deliver both the short and long-term needs of South Windsor residents consistent with the Town's goals and objectives.</p> <p>Work is supervised by the Division Director. Clinical oversight and support by the Clinical Coordinator. Work will be reviewed regularly for overall program effectiveness and efficiency.</p> <p>EXAMPLES OF ESSENTIAL JOB FUNCTIONS</p> <p>Assumes responsibilities to provide direct services including crisis and short-term counseling, information and referral and program support to designated client group consistent with the Town's goals of establishing and maintaining quality community services through cost-effective, customer-friendly service delivery.</p> <p>Conducts crisis intervention and/or short-term counseling sessions with clients and/or their families and makes referrals to state and community service agencies, as appropriate; maintains accurate case records and related files.</p> <p>Coordinate the town's Juvenile Review Board by providing case management and assessments and facilitating the meetings.</p> <p>Accesses clients through office visits, schools and outreach</p> <p>Responsible for case management and maintenance; compiles ongoing narratives for case records.</p> <p>Networks with schools, police, courts and other agencies to ensure good case management</p> <p>Facilitates support groups as needed</p> <p>Assists in the development, implementation and facilitation of Youth and Family Services programs as needed; assists with other human service functions as needed</p> <p>Prepares narrative and statistical reports as needed.</p> <p>OTHER JOB FUNCTIONS</p> <p>Performs related work as required.</p> <p>One theme of this Total Quality Management organization is teamwork both within departments and among departments to maximize quality service delivery to the citizens of South Windsor. Personnel are encouraged and expected to perform work not definitively described in their job descriptions. Recognition of individual performance beyond one's job description is a function of the Town's employee recognition programs and/or incentive pay plan.</p>