<p>At Alexander McQueen, we live and breathe a culture defined by our key Behaviors:</p> <ul> <li> <p>Empowerment - We empower our team and peers, providing unwavering support to ensure everyone can thrive; this means giving support to your team and those you are working with to succeed.</p> </li><li> <p>Teamwork - We put an emphasis on Teamwork; this means working together as a collective to achieve shared goals.</p> </li><li> <p>Respect - We value respect, treating everyone with dignity and showing genuine appreciation for their efforts: this means treating everyone equally.</p> </li><li> <p>Kindness - We believe kindness is integral to everything we do; this means demonstrating compassion and empathy towards others.</p> </li></ul> <p>How will you contribute?</p> <p>We are currently seeking a Client Advisor who will report to the Store Manager of our South Coast Plaza boutique.</p> <ul> <li> <p>Meet and exceed monthly sales goals and KPI's thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative</p> </li><li> <p>Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records</p> </li><li> <p>Provide excellent service through a continued commitment to our Service</p> </li><li> <p>Values and Standards</p> </li><li> <p>Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company</p> </li><li> <p>Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested</p> </li><li> <p>Comply with all company policies and procedures</p> </li><li> <p>Maintain an environment where all associates are treated fairly and with dignity and respect</p> </li></ul> <p>Required Skills:</p> <ul> <li> <p>You will be able to demonstrate the desired Alexander McQueen behaviors</p> </li><li> <p>Significant retail sales experience in a customer service-related field; preferably a luxury environment</p> </li><li> <p>Ability to consistently achieve and exceed sales goals and KPI's</p> </li><li> <p>Builds and maintains a loyal client following</p> </li><li> <p>Has a genuine interest in fashion and follows industry trends/news</p> </li><li> <p>Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented</p> </li><li> <p>Possesses strong verbal and written communication</p> </li><li> <p>Maintains a polished and well-groomed appearance at all time</p> </li><li> <p>Ability to be mobile on the sales floor for extended periods of time</p> </li><li> <p>Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis</p> </li></ul> <p>Salary Range: $25 - $30/hour</p> <p>Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.</p>