<p>Join the VCA West Coast Specialty & Emergency Animal Hospital team!</p> <p>Location: 18300 Euclid St., Fountain Valley, CA 92708</p> <p>Schedule: Mon 2 pm - 12:30 am & Thurs - Sun 7 pm - 5:30 am</p> <p>Full-Time opportunity, 4 x 10-hour shifts</p> <p>Salary: 2 - 3 years of experience: $23.00 - $26.00</p> <p>Swing Differential: $2.00/hour</p> <p>Overnight Differential: $3.00/hour</p> <p>ALL dependent on education, experience, credentials, location, nature of practice, schedule, and additional responsibilities.</p> <p>Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), generous employee pet discounts, and more!</p> <p>Why We Want You!</p> <p>We are seeking a skilled and passionate Registered Veterinary Technician (RVT) to join our ECC Department.</p> <p>Job Requirements and Duties:</p> <p>Education and Experience:</p> <ul> <li>High School Diploma </li><li>Must have experience working with the general public </li><li>Must possess basic knowledge and understanding of medical terminology </li><li>1+ years of experience in a veterinary hospital or other doctor's office required </li></ul> <p>Knowledge, Skills, and Abilities:</p> <ul> <li>Excellent client service skills </li><li>Excellent communication and interpersonal skills </li><li>Must be detail-oriented </li><li>Conflict resolution skills </li><li>Must possess a good understanding of financial and medical charges </li><li>Must possess sound decision-making skills and multitask while working in an environment of high stress </li><li>Strong problem-solving skills </li><li>Exceptional organization and time management abilities </li><li>Ability to train new employees to a level that will set them up for success </li></ul> <p>Physical Requirements:</p> <ul> <li>Must be able to lift to 40 pounds at times. </li><li>Must be willing to work long or irregular hours under pressure conditions. </li><li>This position requires the ability to walk, bend, stand, crouch, and reach at times during a minimum 8-hour day. </li></ul> <p>Duties:</p> <p>The following is a list of essential job requirements. This list may be revised at any time, and additional duties not listed here may be assigned as needed. Job functions and job responsibilities include overseeing that the following occur within the hospital.</p> <ul> <li>Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely, and competent manner. </li><li>Ability to effectively and efficiently communicate with clients in a professional manner </li><li>Ability to de-escalate situations with challenging clients </li><li>Direct complaints to management when needed </li><li>Communicating clients' updates to department technicians and doctors. </li><li>Ensure records are maintained accurately </li><li>Answering client referrals </li><li>Ensure communication tasks are completed daily </li></ul> <p>Why You Should Consider Us:</p> <p>At VCA, your passion for medicine and compassion for pets and people is matched with a commitment to your professional growth.</p> <ul> <li> <p>You will enjoy exposure to a diverse and stimulating caseload, employ the most advanced imaging and monitoring tools, and tap into the expertise of more than 4,500+ doctors, including 600+ boarded specialists.</p> </li><li> <p>You will sharpen your skills-and even learn some new techniques-and explore career options that only VCA can offer, such as continuing education, transfer, specialization, and leadership opportunities.</p> </li></ul> <p>The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)</p> <p>We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page at?vcacareers.com</p> <p>Apply Today!</p> <p>If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.</p> <p>Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!</p> <p>The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)</p> <p>We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com</p>