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2 days
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<p>Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Medical Records Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Organize and prioritize requests for medical records as appropriate based on time of exam. Retrieve and route records in a timely manner. Catalogs, files and purges records on a regular basis. Provide courteous, professional service to attorney's and attorney services requesting medical records through subpoena. Provides courteous professional service to referring physicians and referring physicians' office staff requesting records or information. Provides courteous and professional service to internal customers requesting records or information. Adheres to all medical records and service protocols as required by supervisor and state and federal regulations. Promote public relations with patients, doctors, vendors and other clients on the phone and in person. Demonstrate initiative and creativity in promoting positive patient relations. Assist supervisor as needed in meeting department standards and objectives. Keeping informed of RadNet policies and general environmental conditions to provide input and propose solutions to problems whenever possible. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service To Ensure Success In This Role, You Must Have: Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience. Must have strong organizational and filing skills Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communication skills. Must be detail-oriented and organized, possess clerical skills, and have the ability to interact effectively with referring doctors and staff, attorney's, attorney's services, patients, vendors, peers, and management. Previous experience at similar hi-volume customer service environment a plus. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.</p>
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