<p>Details</p> <p>Director of Sales Enablement</p> <p>Location: Grand Rapids - Hybrid | Full-Time | Sales Department</p> <p>Are you passionate about empowering sales teams to reach their full potential?</p> <p>At Service Express, we're on a mission to grow and develop high-performing sales professionals-and we're looking for a strategic, people-focused leader to drive that mission forward.</p> <p>As our Director of Sales Enablement, you'll lead the design and execution of enablement strategies that boost productivity, accelerate ramp time, and support ongoing development across our sales organization. You'll collaborate cross-functionally to deliver impactful training, tools, and content that align with business goals and fuel revenue growth.</p> <p>What You'll Be Doing:</p> <ul> <li>Develop and deliver high-impact sales training programs and onboarding experiences. </li><li>Partner with Learning & Development, Marketing, Product, and Sales Ops to ensure teams have the right tools and content at the right time. </li><li>Manage enablement platforms and CRM-integrated tools (Salesforce preferred). </li><li>Implement new technology, design and implement new strategies to elevate performance. </li><li>Drive adoption of sales methodologies and process improvements. </li><li>Monitor program effectiveness using KPIs and feedback loops. </li><li>Lead and coach a team of enablement professionals, fostering a culture of continuous learning and performance. </li></ul> <p>What You Will Bring:</p> <p>We're looking for someone who can demonstrate:</p> <ul> <li>A strong career history over the past 10 years, with a focus on revenue enablement. </li><li>Direct responsibility for driving enablement strategies that impact revenue growth. </li><li>Clear goals and metrics used to measure success in previous roles. </li><li>Experience building enablement programs, processes, or training from the ground up. </li><li>Familiarity with sales methodologies you've implemented and scaled. </li><li>Use of tools and data to identify performance gaps and drive improvements. </li><li>Leadership that keeps teams aligned with company objectives. </li><li>Influence across teams and departments, even without direct authority. </li><li>A growth mindset, including examples of learning from failure and adapting. </li><li>Self-awareness around personal development and feedback themes from past performance reviews. </li></ul> <p>Who You'll Work With:</p> <p>You'll collaborate with Sales, Marketing, Service, and L&D teams to align training with company goals. You'll also contribute to planning and forecasting with revenue leadership and provide feedback to Sales Leadership on team performance.</p> <p>The Service Express Person:</p> <ul> <li>Adaptable, collaborative, and results-driven. </li><li>Committed to self-development and continuous improvement. </li><li>High integrity and strong relationship-building skills. </li></ul> <p>We Offer:</p> <ul> <li>Workplace flexibility that empowers our employees. </li><li>Opportunities for personal growth and career advancement. </li><li>Paid volunteer hours and birthday off. </li><li>Comprehensive health insurance options starting on day one. </li><li>50% health club membership reimbursement. </li><li>Company 401(k) match. </li><li>Competitive salary ranging from $150k-$180k, based on experience. </li></ul> <p>We're committed to creating an inclusive and supportive workplace.</p> <p>Service Express is an Equal Opportunity Employer. We celebrate diversity and are dedicated to fostering an environment where everyone can thrive.</p> <p>Ready to make a lasting impact?</p> <p>Apply today and help us shape the future of sales enablement at Service Express.</p> <p>#Li-Hybrid</p> <p>Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.</p> <p>We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice.</p> <p>Ready To Join Us?</p> <p>We're always looking for passionate life-long learners to join our growing team. If you think Service Express is the right place for you, apply today! If you know someone who would be the right fit, share this opportunity.</p>