<p>Plan, install, and/or support ETS equipment to include (but not limited to) workstations, mobile devices, printers, cable distribution systems, servers, telephony systems, audio/visual equipment, routers, switches, modems, electrical systems and equipment, and other circuit specific devices associated with local and wide area networks and emergency power systems. Perform basic/routine tasks with limited latitude and narrow scope.</p> <ul> <li> <p>Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)</p> </li><li> <p>Diagnose issues through technical analysis of Navy Federal hardware/software; take appropriate action</p> </li><li> <p>Participates in document operating procedures for installations, configurations and /or administration tasks</p> </li><li> <p>Formulate and administer equipment maintenance program to include troubleshooting, repair, and replacement of the devices</p> </li><li> <p>Maintain inventory control documentation on systems and components to ensure updates occur according to schedule</p> </li><li> <p>Perform installation and configuration of workstations, printers, cables, network routers and switches, servers, etc., as applicable</p> </li><li> <p>Prepare reports for senior management following installation</p> </li><li> <p>Develop, test and implement systems and equipment; document results</p> </li><li> <p>Full life-cycle project management</p> </li><li> <p>Establish and lead project teams</p> </li><li> <p>Develop project plan/scope/schedule/cost/communications</p> </li><li> <p>Procure and/or manage resources/timelines/deadlines/quality</p> </li><li> <p>Risk, Issue and Change management</p> </li><li> <p>Ensure successful project implementation</p> </li><li> <p>Scope of responsibility</p> </li><li> <p>Perform other duties as assigned</p> </li><li> <p>Experience supporting Branch Change Requests, coordinating fulfillment activities to ensure timely delivery of equipment, system updates, and configuration changes.</p> </li><li> <p>Familiarity with UPS systems and battery replacement procedures, including coordination of branch maintenance activities and adherence to documented outage and restoration processes</p> </li><li> <p>Experience with eNorm programming and installations for branch TCRs, supporting teller operations and transactional device readiness.</p> </li><li> <p>Working knowledge of asset management and scanning procedures, ensuring accurate tracking, inventory validation, and compliance with equipment lifecycle standards.</p> </li><li> <p>Ability to document and apply policies, standards and procedures</p> </li><li> <p>Ability to work independently and in a team environment</p> </li><li> <p>Experience in presenting technical solutions and/or recommendations</p> </li><li> <p>Familiarity with electronic principles as they relate to diagnosing and troubleshooting IT system issues</p> </li><li> <p>Working knowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systems</p> </li><li> <p>Basic research, analytical, and problem solving skills</p> </li><li> <p>Basic skill in diagnosing and troubleshooting issues</p> </li><li> <p>Basic skill making effective presentations to groups of various sizes</p> </li><li> <p>Basic verbal and written communication skills</p> </li><li> <p>Effective organizational, planning and time management skills</p> </li><li> <p>Experience provisioning, configuring, and maintaining virtual machines to support end users, including resource sizing, access validation, and lifecycle management</p> </li><li> <p>Familiarity with software deployment, retirement, and ongoing maintenance, ensuring systems remain current, secure, and aligned with operational requirements.</p> </li><li> <p>Working knowledge of field branch processes and equipment needs, including support for branch technology operations and on site infrastructure requirements.</p> </li></ul> <p>Hours: Monday - Friday, 8:00AM - 4:30PM</p> <p>Location: 141 Security Drive, Winchester, VA 22602</p>