<p>Get to know Summit Pacific Medical Center:</p> <p>Your trusted partner in Health and Wellness, Summit Pacific is a vibrant and expanding public hospital district that operates a Critical Access Hospital with a Level IV trauma designation, three rural healthcare clinics, and a seven-day-a-week urgent care clinic. Our vision is "Through Summit Care, we will build the healthiest community in the Nation." Our hospital is unique due to its size and accessibility. We pride ourselves on our ability to give patients quick access to a provider.</p> <ul> <li>Critical Access Hospital </li><li>24/7 Emergency Department </li><li>Level II Cardiac Center </li><li>Level III Stroke Center </li><li>Level IV Trauma Care </li></ul> <p>To learn more about Summit Pacific, visit www.summitpacificmedicalcenter.org</p> <p>Pay Range (depending on experience):</p> <p>$21.63 - $32.39</p> <p>.</p> <p>Job Summary</p> <p>The Security Officer plays a vital role in maintaining a safe and secure environment for patients, visitors, and caregivers. In this position, you will ensure the protection over Summit Pacific Hospital District properties and facilities by safeguarding assets, protecting against unauthorized access, and providing a visible presence to deter potential incidents.</p> <p>Under the general direction of the Emergency Management & Security Manager, you will perform a variety of security duties to protect individuals and property from accidents, bodily harm, theft, vandalism, fire, and illegal entry. You will enforce hospital policies and security regulations, investigate reports of potential criminal conduct, and address security threats against patients, visitors, caregivers, and property.</p> <p>To ensure a secure environment, you will patrol hospital buildings and grounds, either on foot or in a vehicle, and remain alert for violations of security regulations, suspicious activity, unauthorized individuals, or safety hazards that could result in injury or property damage.</p> <p>Job Specific Duties and Responsibilities</p> <ul> <li>Surveillance & Patrol: Regularly monitor hospital premises, including patient care areas, parking lots, entrances/exits, and other hospital facilities to maintain a high level of safety and security. </li><li>Access Control: Monitor and control access to sensitive areas. Ensure that only authorized personnel are permitted in restricted areas. </li><li>Surveillance Equipment: Operate and monitor security systems, including surveillance cameras, duress systems and intrusion detection systems. Report any suspicious activity or security breaches immediately. </li><li>Customer Service & Patient Support: Offer assistance, direction, and information to patients, visitors, and staff with a customer-centric approach. Conduct patient/visitor escorts, vehicle assists, and welfare checks as needed. Support patient belongings management, lost-and-found processes, and visitor policy enforcement. </li><li>Drills/Exercises: Assist with drills and exercises (fire, evacuation, lockdown, etc.). </li><li>Emergency Response: Respond promptly to security-related emergencies, such as medical emergencies, theft, disturbances, violent behavior, or potential hazards. </li><li>Conflict Resolution & De-escalation: De-escalate situations where individuals may pose a risk to themselves, others, or hospital property. Use physical restraint techniques when necessary to prevent injury or damage. </li><li>Incident Investigation & Documentation: Investigate security incidents, document actions taken, and report safety hazards. Ensure all incidents are documented according to established procedures for reporting and recordkeeping. </li><li>Safety Monitoring: Continuously monitor hospital property for safety hazards that could cause injury or damage, and take appropriate action to mitigate risks. </li></ul> <p>Staff Member Responsibilities</p> <ul> <li>Professional Conduct: Maintain a professional demeanor, appearance, and communication style when interacting with patients, visitors, caregivers, and other hospital staff. </li><li>Conflict Management: Respond effectively to conflicts involving patients or visitors, demonstrating professionalism, patience, and adherence to hospital policies. Strive to resolve issues calmly and respectfully. </li><li>Confidentiality: Uphold confidentiality standards in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other relevant privacy regulations. Safeguard sensitive hospital and patient information at all times. </li><li>Training & Compliance: Actively participate in mandatory training programs on hospital safety, security policies, emergency procedures, and other relevant topics. Stay up to date on the latest security protocols and hospital guidelines. </li><li>Physical Demands: Engage in emergency situations that may require the use of physical force to de-escalate or restrain individuals who pose a threat to persons or property. The ability to run, climb stairs, or perform other physical activities in response to emergencies is required </li></ul> <p>Organizational Responsibilities</p> <p>In addition to the duties and responsibilities listed above, all employees are expected to adhere to Summit Pacific behavior and patient experience standards, comply with policies, procedures, and regulatory guidelines, and act in an ethical, professional, respectful, and collaborative manner.</p> <p>Required Education and Experience</p> <ul> <li>Education: High school diploma or equivalent required. </li><li>Experience: Minimum of one year of experience in a security-related field. Previous experience in a healthcare setting is preferred </li><li>Technical Skills: Proficient in using personal computers and standard Microsoft Office applications (Word, Excel, Outlook, etc.). </li></ul> <p>Required Licenses, Certifications and/or Registrations</p> <ul> <li>Driver's License: Valid driver's license. </li><li>Driving Record: Proof of a safe driving record, as verified by a motor vehicle report (MVR) meeting Summit Pacific's established standards. </li><li>Criminal Background Check: Must pass a criminal background check. </li><li>IAHSS Certification: IAHSS Basic Certification or the ability to obtain it within 90 days of hire </li><li>Nonviolent Crisis Intervention Certification: Certification within 90 days of hire. </li></ul> <p>Required Knowledge, Skills, Abilities</p> <ul> <li>Safety Protocols: Strong understanding of emergency response protocols, safety policies, and security procedures. </li><li>Communication Skills: Ability to effectively communicate with diverse individuals, including patients, visitors, caregivers, and emergency responders. Demonstrated ability to de-escalate tense situations and make clear, calm decisions under pressure. </li><li>Problem-Solving: Ability to quickly assess security-related situations and make sound, timely decisions, especially in high-pressure situations. </li><li>Attention to Detail: Exceptional attention to detail in documenting incidents and completing reports accurately. </li><li>Customer Service Orientation: Strong interpersonal skills and a service-oriented mindset, ensuring the safety and comfort of our patients, visitors, and caregivers. </li></ul> <p>Work Shift:</p> <p>All non union, non exempt staff</p> <p>Working Location:</p> <p>Elma, Washington</p> <p>Benefits:</p> <p>Our uniquely designed benefits are here to support you and your family in staying well, growing professionally and achieving financial security!</p> <p>We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.</p> <p>Benefits offered by SPMC:</p> <ul> <li>Competitive Compensation </li><li>Medical </li><li>Prescription </li><li>Dental (including Orthodontia) </li><li>Vision </li><li>Healthcare FSA and daycare FSA </li><li>Daycare subsidized benefit </li><li>Life Insurance </li><li>Accidental Death and Dismemberment (AD&D) </li><li>Short- and long-term disability </li><li>Generous employer 403b match contributions for retirement </li><li>457 retirement account for additional funds </li><li>Employee Assistance Program (EAP) </li><li>Tuition reimbursement </li><li>Smoking Cessation Assistance </li><li>Employee Wellness Program </li><li>Employee Committees to participate in such as Spirit Team </li><li>Beautiful on-site gym for employees </li><li>Instructor led fitness classes for employees, including Yoga, Kettlebells and Bootcamps </li><li>Walking trails on site </li></ul> <p>Additional Information:</p> <ul> <li>Summit Pacific is a vibrant and expanding nonprofit public hospital district serving east Grays Harbor County, Washington. Founded in 1982, Summit Pacific now operates three locations comprised of a critical access hospital, primary care clinics, an urgent care clinic and range of ancillary and specialty services. </li><li>Far enough to have privacy and enjoy the small-town lifestyle, yet close enough to have the benefits of the city. There are many year-round recreational activities in and around Grays Harbor such as: </li><li>Hiking/ walking trails - whether you're looking for short easy walking trails or long hikes you can find many trails located either on site or just miles from Summit Pacific. There are many great hiking trails about an hour away at the Quinault Rainforest which is also the home of some of the largest trees in the world! </li><li>Kayaking - There are many areas that are easily accessible and have beautiful views. </li><li>Nature viewing - Multiple whale watching towers and tours, state parks, Olympic Game Farm (where you can feed the animals straight from your car) </li><li>Fishing & Hunting - If you're looking for areas to hunt/ fish or looking for guided tours this is a great area! Westport is just 42 miles away with many opportunities to catch or buy fresh fish off the docks! </li><li>Other activities - Multiple museums, winery, arcades, rentable mopeds, Seabrook (vacation beach town), many areas to surf for experienced surfers and surfing lessons for those who want to learn. </li><li>Nearby colleges - Grays Harbor College is a community college located in Aberdeen with other community colleges located in surrounding areas, as well as some state colleges and universities in other areas of WA state. </li></ul> <p>Summit Pacific Medical Center is an equal opportunity provider and employer that is committed to a policy of non-discrimination on the basis of race, sex, age, religion, color, national origin, ancestry, disability, marital status, arrest and court record, sexual orientation, and status as a covered veteran. This policy covers admission and access to, and participation in, treatment and employment in the hospital's programs, activities, services, and employment.</p> <p>This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.</p>